Privacy Policy for PlantCare Mobile Application
Last Updated: 28th of July 2025
Introduction
Polygon Holdings Private Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the PlantCare mobile application ("App"). By using the App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
Mobile Number: Collected during registration to identify users and deliver One-Time Passwords (OTP) for secure login.
OTP: Temporarily used for authentication and not stored.
b. Usage and Profile Data
User-input farming details, such as crop entries, asset information, farming activity logs, and community forum contributions.
c. Location Data
To support key app features, we collect your device’s location:
Foreground Location: Used when the app is actively in use to display local weather, regional crop tips, and agro-climatic conditions.
Background Location: Used only when specific features are enabled, such as:
Automated weather alerts based on real-time changes
Region-specific pest and disease warnings
Continuous farm-monitoring updates
Background location access is optional and can be controlled from your device settings.
We do not use your location for advertising or resell it to third parties.
Location data is:
Collected via GPS, Wi-Fi, or network signals depending on permissions
Encrypted during transmission and securely stored in our cloud systems
Retained only as long as needed for the app's functionality
We comply with Google Play’s Background Location policy and ensure location use is transparent and beneficial to the user.
d. Device and Technical Information
Device type, operating system, and anonymized usage patterns are collected for analytics, performance monitoring, and crash detection.
2. How We Use Your Information
We use the data collected to:
Verify your identity and secure your account via OTP
Provide personalized farming assistance and local weather alerts
Enable features like crop management, asset tracking, and location-specific community updates
Improve app performance, functionality, and security
Communicate service-related updates or customer support messages
Analyze usage trends for feature optimization
3. Data Storage and Security
We store all data securely using Clever Cloud and Railway infrastructure. We implement industry-standard practices such as:
End-to-end encryption
Secure user authentication
Access control mechanisms
Regular audits and updates to our systems
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. Your data may only be disclosed:
To comply with legal obligations or regulatory requests
To protect the rights, safety, or property of users or the public
With your explicit, informed consent
5. User Rights
You have the right to:
Access and update your personal information
Request deletion of your data
Withdraw consent for optional features like background location
Contact us regarding any privacy-related concern
To exercise these rights, please contact us at:
📧 info@polygon.lk
6. Children’s Privacy
The PlantCare App is intended for users aged 16 and above. We do not knowingly collect data from individuals under 18. If we discover such data, it will be deleted immediately.
7. Third-Party Services
The App may link to or integrate with third-party services (e.g., maps, weather APIs). We are not responsible for their privacy practices. We recommend reviewing their privacy policies before using their services.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in legal, technical, or operational requirements. When we do, we will notify you within the App or via email. Continued use of the App indicates your acceptance of the updated policy.
9. Contact Us
For questions, concerns, or data-related requests, please contact:
Polygon Holdings Private Limited
📧 Email: info@polygon.lk
📍 Address: Forbes & Walkers Building 2,
No.46/42
Colombo 02.