Requesting deletion
Open PL8Z and sign in to the account you want to delete
Go to the Settings tab
Scroll to Delete my account
Type "DELETE" to confirm
That's it — deletion happens immediately, there's no waiting period and no need to contact support first (though you're welcome to, if you'd rather).
What gets deleted
Deleting your account permanently removes:
Your profile (name, bio, profile photo, email, login credentials)
Every listing you've posted, including photos
Every message you've sent or received
Your favorites (sellers you've saved)
Ratings and reviews you've left for others, and ones others left for you
This cannot be undone once confirmed.
What's retained, and why
A small amount of data is retained in a form no longer linked to your identity, rather than deleted outright:
If someone else previously reported you, that report is kept for moderation and safety purposes (so it can't be erased by deleting an account), but it's no longer connected to your profile once your account is gone.
Anonymous usage-analytics events (e.g. "someone viewed a listing in this category") are kept in aggregate for understanding demand, but are no longer tied to you once your account is deleted.
Neither of these includes your name, email, listings, messages, or any other personally identifying information after deletion.
Payment records
If you ever purchased Boost or PL8Z Pro, billing records are held by Stripe, our payment processor, independently of your PL8Z account, per Stripe's own data retention practices (typically required for financial/tax record-keeping regardless of app account status).