Privacy Policy for Pixso Partner

Effective Date: April 1, 2026

Pixso Partner (“we”, “our”, or “us”) operates the Pixso Partner mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Phone number

• Email address

• Login credentials

b. Service & Booking Data

• Service booking details

• Booking history

• Performance statistics and reports

c. Location Information

Pixso Partner may collect and use your device’s real-time location data to:

• Assign and manage service bookings

• Track service activity for operational efficiency

• Improve service accuracy and user experience

Location data is collected only when necessary and with your permission.

d. Device Information

• Device type and model

• Operating system version

• App usage data

2. How We Use Your Information

We use the collected information to:

• Provide and manage service bookings

• Display booking summaries and reports

• Enable communication via in-app chat

• Improve app performance and user experience

• Monitor serviceman activity and productivity

• Ensure security and prevent misuse

3. Sharing of Information

We do not sell your personal data. We may share your information only in the following cases:

• With authorized personnel within Prachi Laboratory for operational purposes

• With service providers who assist in app functionality (e.g., hosting, analytics)

• When required by law or legal processes

4. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes and enforce agreements

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access your data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent for location access

You can manage permissions through your device settings.

7. Location Permissions

Pixso Partner requires location access to function effectively. You can choose to:

• Allow location access at all times

• Allow only while using the app

• Deny access

Note: Denying location access may limit certain features of the App.

8. Third-Party Services

The App may use third-party services (such as analytics tools) that may collect information in accordance with their own privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@pixso.in