**Effective Date: August 4, 2026**

These Terms of Service (the **“Terms”**) are a binding agreement between you and PixieForge LLC (**“PixieForge,” “we,” “us,”** or **“our”**) governing your access to and use of the Holy Grail Product Tracker mobile application, websites, and related services (collectively, the **“Service”**).

Please read these Terms carefully. By creating an account, clicking or tapping an acceptance control, downloading the app, or accessing or using the Service after being presented with these Terms, you agree to these Terms and acknowledge our [Privacy Policy](https://sites.google.com/view/pixieforgellc/privacy-policy). If you do not agree, do not access or use the Service.

1. Eligibility

You must be at least 13 years old to use the Service. If you have not reached the age of legal majority where you live, you may use the Service only with the permission and supervision of a parent or legal guardian who agrees to these Terms on your behalf.

You may not use the Service if you are prohibited from doing so under applicable law. If you use the Service for an organization, you represent that you have authority to bind that organization to these Terms.

2. What Holy Grail Does

Holy Grail is an organizational and product-tracking tool. It allows users to create and manage personal lists of products and restaurants, ratings, favorites, prices, store links, ingredients, notes, tasks, and related information. The Service may also offer automated **Smart Import** features that search for or import product and restaurant information using barcodes, names, photos, web links, Google Maps links, and third-party data sources.

Manual entry is free and does not require a Smart Import Credit. Smart Import features, available data sources, pricing, advertising, and other functionality may change over time.

3. Accounts and Account Security

You are responsible for providing accurate account information, protecting your sign-in credentials, and all activity performed through your account. Notify us promptly at [pixieforge.support@gmail.com](mailto:pixieforge.support@gmail.com) if you believe your account has been accessed without authorization.

You may not create accounts using false identities, access another person’s account, sell or transfer an account, or use multiple accounts to evade credit requirements, search limits, moderation, or other safeguards.

4. Product, Ingredient, Restaurant, and Other Information

Information may be incomplete or inaccurate

Product, ingredient, allergen, recall, barcode, price, availability, store, restaurant, address, operating-hour, image, and other information may come from users, retailers, manufacturers, restaurants, search engines, public databases, automated extraction tools, and other third parties. This information may be inaccurate, incomplete, outdated, mismatched, or unavailable. Automated systems may select the wrong product, variant, image, price, ingredient list, restaurant, or location.

Holy Grail does not guarantee the accuracy, completeness, timeliness, availability, authenticity, or suitability of any imported, displayed, or user-entered information.

Verify important information independently

You are responsible for verifying information using authoritative and current sources before relying on it. Always check the physical product packaging, manufacturer’s current materials, official recall notices, the retailer or restaurant, and qualified professionals when appropriate.

Prices and availability can change at any time. A store link does not guarantee that an item is authentic, available, correctly priced, safe, or appropriate for you. Restaurant addresses, hours, menus, pricing, and allergen practices should be confirmed directly with the restaurant.

No medical, health, nutritional, or allergy advice

The Service is provided for organizational and informational convenience only. It does not provide medical, dermatological, veterinary, pharmaceutical, nutritional, allergy, food-safety, or other professional advice, diagnosis, or treatment. Ingredient descriptions, comparisons, flags, sentiment, or similar features are general information and are not a determination that a product is safe or effective for any person or animal.

Do not use the Service as a substitute for product labels, professional advice, emergency alerts, recall systems, or medical care. If you have an allergy, medical condition, pregnancy-related concern, medication interaction concern, dietary restriction, or other health or safety concern, consult an appropriate qualified professional and verify the current label before use or consumption. In an emergency, contact the appropriate emergency service.

5. Smart Import Credits

How Credits work

A **“Smart Import Credit”** or **“Credit”** is a limited, revocable, non-transferable license to complete one eligible automated import or search through the Service. Credits are not money, stored value, cryptocurrency, a deposit account, property, or a gift card, and they have no cash value. Credits may be used only within Holy Grail and may not be sold, transferred, exchanged, redeemed for cash, or used outside the Service.

Except where a different rule is clearly disclosed before a search, one Credit is consumed only when an eligible Smart Import produces a successful result and you select, accept, or save that imported result. Manual entry is free. A no-result response, technical error, cancellation, or abandoned result ordinarily does not consume a Credit. Immediate retries and cached searches may be handled as described in the app.

PixieForge may use temporary reservations to confirm that a Credit is available while a Smart Import is in progress. A reservation is not a final charge. If an eligible import does not complete, the reservation should be released. Contact support if you believe a Credit was deducted incorrectly.

Types of Credits

Credits may be provided as:

- a one-time starter grant for new or existing users;

- a purchased bundle;

- part of a Supporter offer;

- a reward for voluntarily completing an eligible rewarded advertisement;

- a promotional, testing, customer-support, or administrative grant; or

- another offer described in the Service.

Offers, prices, quantities, and availability may vary by platform, region, account, and time. Unless expressly stated otherwise, buying an ordinary Credit bundle does not remove advertisements.

Credit expiration

**Except where applicable law prohibits expiration or requires a longer period, each Smart Import Credit expires 24 months after the date it is purchased or granted.** If applicable law requires a longer validity period for a particular Credit, that longer period will control. Credits are generally applied oldest first.

PixieForge may, in its discretion, continue to display or honor a Credit after its stated expiration date as a courtesy. Doing so does not waive the expiration rule, extend other Credits, or create an obligation to maintain or honor expired Credits in the future.

Any legally required expiration disclosure will also be displayed in reasonable proximity to a purchase offer before payment. If a purchase screen conflicts with these Terms regarding a legally required longer validity period, the user-facing purchase disclosure and applicable law control.

Account deletion and termination

Credits are tied to the account that received them. If you delete your account, all remaining Credits and related entitlements are forfeited and cannot be restored, except where applicable law requires otherwise. Credits may also be suspended or forfeited if an account is terminated for fraud, chargeback abuse, manipulation of rewarded ads, evasion of limits, or another material violation of these Terms.

6. Purchases, Supporter Offers, Refunds, and Chargebacks

In-app purchases are processed by the applicable app store and may be supported by a purchase-validation provider such as RevenueCat. Your purchase is also subject to the app store’s terms, payment rules, and refund policies. PixieForge does not receive your complete payment-card information.

Prices and taxes are shown before purchase and may vary by country or platform. You authorize the applicable store to charge the payment method connected to your store account.

The Holy Grail **Supporter** offer currently includes the number of Credits displayed at purchase and removal of Holy Grail banner advertising. “Permanent” or “lifetime” ad removal means for the remaining life of the purchasing account while PixieForge continues to operate and support the applicable Service. It does not guarantee that the Service, a platform, an account, or any particular feature will exist forever. Supporter status does not necessarily remove optional rewarded ads that a user chooses to view for a reward.

Purchases are final except where a refund is required by applicable law or granted under the applicable app store’s policy. If a purchase is refunded, reversed, disputed, or charged back, PixieForge may remove the associated unused Credits or entitlement. If the account has already used benefits associated with a reversed transaction, we may restrict the account or offset the reversed amount against future grants to the extent permitted by law.

Contact [pixieforge.support@gmail.com](mailto:pixieforge.support@gmail.com) if a verified purchase does not appear in your account.

7. Rewarded Advertising

Holy Grail may offer an optional opportunity to watch an advertisement in exchange for a Credit. Ad availability is not guaranteed and may depend on region, device, account status, network conditions, advertising-provider inventory, daily limits, and successful server verification.

A reward is issued only after PixieForge receives valid completion verification from the advertising provider. Closing an ad early, blocking required verification, manipulating ad traffic, using automation, or otherwise failing verification may result in no reward. PixieForge may limit the number of rewarded Credits available during a period and may suspend rewarded-ad access to prevent fraud or abuse.

8. Advertising, Affiliate Links, and Partner Offers

The Service may display banner, rewarded, or other advertising. Advertising providers may process information as described in our Privacy Policy.

Some retailer or product links may be affiliate links. If you purchase through an affiliate link, PixieForge may receive a commission at no additional cost to you. When required, we will place a clear disclosure near the relevant link or recommendation. Affiliate compensation does not guarantee that a product or retailer will be featured, accurately described, suitable, safe, or available.

The Service may also provide partner coupons, promotional codes, discounts, samples, sponsored placements, or other third-party offers (**“Partner Offers”**). Partner Offers may be limited by time, location, inventory, account, product, retailer, minimum purchase, redemption method, or other eligibility conditions. Unless PixieForge expressly states otherwise, the participating partner—not PixieForge—sets the offer terms, determines eligibility, fulfills the offer, handles the related purchase or return, and is responsible for the advertised product or service.

Partner Offers may be changed, withdrawn, declined, exhausted, or expire without notice. PixieForge does not guarantee that a coupon will be accepted, that an offer is the best available price, that a partner will complete a transaction, or that a product will be available, authentic, safe, suitable, or accurately described. A Partner Offer is not a Smart Import Credit, cash, stored value, or a PixieForge gift certificate unless explicitly identified as such.

PixieForge may receive a commission, referral fee, advertising payment, free product, data about aggregate clicks or redemptions, or another benefit in connection with an affiliate link, sponsored placement, or Partner Offer. We will identify a paid or sponsored relationship clearly and conspicuously when required. Sponsored status does not convert third-party information into a PixieForge warranty or professional recommendation.

If a Partner Offer uses personal information, individualized tracking, or data sharing beyond the practices already described in our Privacy Policy, we will provide any additional notice or choice required by applicable law before enabling that use.

9. Your Content

You retain ownership of content you submit, such as notes, ratings, photos, product records, restaurant records, feedback, and community contributions (**“User Content”**).

You grant PixieForge a worldwide, non-exclusive, royalty-free license to host, store, reproduce, format, transmit, display, and otherwise process User Content as reasonably necessary to operate, secure, support, and improve the Service. This license lasts while the content is stored in the Service, subject to reasonable backup, legal, fraud-prevention, and de-identification practices described in the Privacy Policy.

If you intentionally submit content to a public or community feature, you also grant PixieForge a worldwide, non-exclusive, royalty-free, sublicensable license to display, distribute, reproduce, adapt, and moderate that public content in connection with the Service. You may request removal, but copies already lawfully shared or transformed into de-identified information may not be recoverable.

You represent that you have the rights needed to submit User Content and that it does not violate law, privacy, publicity, intellectual-property, or other rights. Do not upload confidential information you do not want stored or processed.

Moderation and removal

Your ownership of User Content does not create a right to have that content hosted, published, distributed, or retained by PixieForge. PixieForge may, but is not obligated to, review or monitor User Content. We may refuse, filter, restrict, unpublish, hide, disable access to, or remove User Content that we reasonably believe:

- violates these Terms, applicable law, or an app-store policy;

- infringes intellectual-property, privacy, publicity, or other rights;

- is false, deceptive, fraudulent, unsafe, harmful, abusive, threatening, harassing, hateful, obscene, sexually exploitative, or otherwise objectionable;

- contains malware, spam, unauthorized advertising, personal information posted without permission, or material that creates security or legal risk; or

- could harm users, PixieForge, the Service, a third party, or the integrity of product and restaurant information.

We may make non-substantive formatting or technical changes needed to display User Content, but we will not represent that a user made a materially different statement. Where appropriate, we may preserve evidence, restrict an account, notify an app store or service provider, or report apparently illegal content to law enforcement or another competent authority.

We are not required to provide advance notice before taking urgent moderation action. When reasonable and legally permitted, we may explain the action or provide a way to request review. Moderation decisions may involve judgment and may not identify every violation. PixieForge is not responsible for failing to detect or remove User Content immediately, except to the extent applicable law provides otherwise.

10. Aggregated and De-identified Analytics

As explained in the Privacy Policy, PixieForge may use information about products, brands, ingredients, categories, prices, retailers, availability, restaurants, and Service usage to create aggregated statistics or de-identified insights that cannot reasonably be linked to an individual.

PixieForge may use, publish, license, or sell these aggregated or de-identified analytics. We do not license or sell your email address, account identifier, private notes, identifiable profile, or individual product history as product analytics. To the extent required by law, PixieForge will maintain de-identified information in de-identified form and will not attempt to re-identify it.

11. Acceptable Use

You agree not to:

- violate any law or another person’s rights;

- submit unlawful, infringing, deceptive, defamatory, threatening, harassing, hateful, obscene, sexually explicit, sexually exploitative, or malicious content;

- create, upload, solicit, distribute, or facilitate child sexual abuse or exploitation material, grooming, trafficking, or any other content that endangers a child;

- promote terrorism, violent extremism, credible threats, unlawful violence, self-harm, dangerous activities, illegal goods, or criminal conduct;

- expose another person’s private or confidential information without authorization, including through doxxing or impersonation;

- submit spam, unauthorized advertising, manipulated reviews, fraudulent availability reports, or knowingly false product, restaurant, health, safety, or recall information;

- scrape, harvest, copy, or systematically extract the Service or its data except as expressly authorized;

- reverse engineer, bypass, disable, or interfere with security, App Check, authentication, advertising verification, billing, Credits, rate limits, or access controls;

- use bots, scripts, multiple accounts, false identifiers, or coordinated activity to obtain Credits, rewards, searches, or benefits improperly;

- overload, disrupt, damage, or test the vulnerability of the Service without written permission;

- introduce malware or malicious code;

- impersonate another person or misrepresent an affiliation;

- use imported information to create a competing database or service; or

- use the Service for regulated professional decisions, emergency response, or any purpose where inaccurate information could reasonably cause death, personal injury, or serious property damage.

We may investigate suspected violations, moderate or remove associated User Content, and cooperate with app stores, advertising providers, payment processors, affected rights holders, and law enforcement where appropriate.

12. Third-party Services, Content, and Links

The Service relies on or links to third-party services, including app stores, Firebase, Google Sign-In, Google Maps, AdMob, RevenueCat, retailers, manufacturers, restaurants, search providers, public databases, and product-information sources. Third-party services are governed by their own terms and privacy policies.

PixieForge does not control and is not responsible for third-party content, products, services, websites, security, availability, transactions, or conduct. A link, search result, image, imported record, or mention does not constitute an endorsement or warranty.

13. Intellectual Property

The Service, including its software, design, branding, graphics, interfaces, and original content, is owned by PixieForge or its licensors and is protected by intellectual-property laws. Subject to these Terms, PixieForge grants you a personal, limited, revocable, non-exclusive, non-transferable license to install and use the Service for lawful, non-commercial purposes.

Except for your User Content and rights expressly granted in these Terms, no rights are transferred to you. “Holy Grail,” “PixieForge,” associated logos, and related branding may not be used without prior written permission.

If you believe content in the Service infringes your intellectual-property rights, contact [pixieforge.support@gmail.com](mailto:pixieforge.support@gmail.com) with enough information for us to investigate.

14. Service Changes and Availability

We may add, modify, suspend, limit, or discontinue all or part of the Service, including data providers, Smart Import methods, ads, offers, community features, and platform support. We do not guarantee uninterrupted, error-free, or permanent availability.

We may impose reasonable account, device, network, search, storage, or usage limits to control costs, prevent abuse, protect providers, and maintain service quality. Cached results may be used instead of a fresh provider request. Limits may differ based on account status, purchase history, Supporter status, risk signals, or operational needs.

If we permanently discontinue the Service, our responsibility for unused Credits is limited to the remedies required by applicable law. Nothing in this section eliminates rights that cannot legally be waived.

15. Suspension and Termination

You may stop using the Service at any time and may delete your account through User Settings or the external account-deletion process.

We may suspend, restrict, or terminate access, remove or unpublish User Content, or limit access to community features if we reasonably believe you violated these Terms, created legal or security risk, engaged in fraud or abuse, failed to pay a valid charge, or used the Service in a way that threatens PixieForge, users, providers, or third parties. When reasonable, we may provide notice and an opportunity to cure, but we are not required to do so for urgent, fraudulent, illegal, or harmful conduct.

Sections that by their nature should survive termination—including ownership, payment obligations, disclaimers, limitations of liability, indemnification, dispute terms, and licenses for de-identified information—will survive.

16. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED **“AS IS”** AND **“AS AVAILABLE.”** PIXIEFORGE AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

PIXIEFORGE DOES NOT WARRANT THAT THE SERVICE OR ANY PRODUCT, INGREDIENT, ALLERGEN, RECALL, PRICE, AVAILABILITY, RESTAURANT, IMAGE, LINK, SEARCH RESULT, OR OTHER INFORMATION WILL BE ACCURATE, COMPLETE, CURRENT, SAFE, SUITABLE, AVAILABLE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE.

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIXIEFORGE AND ITS AFFILIATES, MEMBERS, MANAGERS, EMPLOYEES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS; PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM RELIANCE ON PRODUCT OR RESTAURANT INFORMATION; OR THE COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIXIEFORGE’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID PIXIEFORGE THROUGH THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US $100.

These limitations do not apply to liability that cannot lawfully be limited or excluded, which may include liability for fraud, willful misconduct, gross negligence, or certain personal-injury, statutory, or consumer-protection claims, depending on applicable law.

18. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless PixieForge and its affiliates, members, managers, employees, licensors, and service providers from claims, losses, liabilities, damages, judgments, costs, and reasonable attorneys’ fees arising from your User Content, your misuse of the Service, your violation of these Terms, or your violation of another person’s rights.

This section does not require indemnification for conduct attributable solely to PixieForge and does not limit non-waivable consumer rights.

19. Governing Law and Disputes

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules, except to the extent the law where you live provides non-waivable consumer protections.

Before filing a legal claim, you and PixieForge agree to make a good-faith effort to resolve the dispute informally. Send a written description of the dispute and requested resolution to [pixieforge.support@gmail.com](mailto:pixieforge.support@gmail.com). If the dispute is not resolved within 30 days after receipt, either party may pursue available remedies.

Unless applicable law permits you to bring a claim elsewhere, legal proceedings must be brought in a state or federal court with jurisdiction where PixieForge LLC has its principal Colorado office, and each party consents to that court’s personal jurisdiction. You may bring an eligible claim in small-claims court.

Nothing in these Terms prevents either party from seeking urgent injunctive relief or making a report to a government agency. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

20. Changes to These Terms

We may update these Terms to reflect changes to the Service, law, providers, or business practices. We will post revised Terms with an updated effective date and provide additional notice when required. If a change materially reduces your rights or introduces a materially different use of previously collected personal information, we will provide notice and obtain consent where required by law.

Your continued use after revised Terms take effect constitutes acceptance only to the extent permitted by law. If you do not agree to revised Terms, stop using the Service and delete your account.

21. General Terms

These Terms and the Privacy Policy are the entire agreement between you and PixieForge regarding the Service, except for additional terms shown for a particular feature, purchase, promotion, or platform. If additional terms conflict with these Terms, the more specific terms control for that feature.

If a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain effective. PixieForge’s failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. PixieForge may assign them in connection with a merger, acquisition, financing, reorganization, or transfer of the Service.

In connection with a proposed or completed merger, acquisition, financing, reorganization, bankruptcy, sale of company assets, or transfer of all or part of the Service, PixieForge may disclose relevant information to professional advisers and prospective transaction parties under appropriate confidentiality protections. If the transaction is completed, account records, User Content, Smart Import balances and transaction records, and other information associated with operating the Service may transfer to the acquiring or successor entity as business assets.

Any acquiring or successor entity will receive the rights and obligations needed to continue operating the Service and must handle transferred personal information consistently with the Privacy Policy applicable when that information was collected, unless users receive notice and any choice or consent required by applicable law for a materially different use. A business transfer does not permit the buyer to disregard previously stated privacy commitments.

Headings are for convenience only. “Including” means “including without limitation.” Electronic notices and records satisfy written-notice requirements to the extent permitted by law.

22. Contact

**PixieForge LLC**  

Holy Grail Product Tracker  

Email: [pixieforge.support@gmail.com](mailto:pixieforge.support@gmail.com)

For questions about these Terms, use the subject line **“Holy Grail Terms question.”**