FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
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What are Natural Edits?
What are Natural Edits?
Natural edits focuses on realistic and true-to-life colors and balanced exposure rather than applying significant edits or filters.
What are the Creative Edits?
What are the Creative Edits?
Creative edits focuses more on stylized ways in presenting an image. Usually, edits requested by my clients are Light/Airy, Dreamy, Film/Vintage, Street, and Black & White. The list goes on.
These edits require extra effort to do because more adjustments are needed to be done with.
Do you charge family members coming to my photoshoot?
Do you charge family members coming to my photoshoot?
No but, if you plan to have a more creative shoot with your family, availing extra time is recommended.
How do I book a session?
How do I book a session?
Fill out the booking form, pay the 50% downpayment, and once it’s acknowledged, you’ll receive a calendar invite confirming your slot.
What are RAW Files?
What are RAW Files?
RAW Photos are the unprocessed files with neutral look taken by the camera. They contain more details and optimizes itself for editing by having an unsaturated filter.
What are In-Camera Previews?
What are In-Camera Previews?
In-Camera Previews are JPEG files exported directly from the camera using its built-in filters. It is a good-to-go file, ideal for quick file-sharing.
Is the downpayment refundable?
Is the downpayment refundable?
No, the 50% downpayment is generally non-refundable as it covers storage allocation, timeslot reservation, and preparation costs.
However, in the specific instance of extreme circumstances beyond the Photographer’s control 50% of the downpayment (25% of the package price) may be refunded.
Can I reschedule my shoot?
Can I reschedule my shoot?
Yes, rescheduling is allowed anytime depending on available slots. Rescheduling fee costs 20% of your chosen package.
Will I receive RAW files?
Will I receive RAW files?
Yes, RAW/SOOC files will be shared within 2 days of the shoot for your selection process.
Do you cover both solo and group shots?
Do you cover both solo and group shots?
Yes! Duo and Group packages cover solo and group/pair shots.
How are the photos delivered?
How are the photos delivered?
Files shall be delivered via Google Drive.
RAW and In-Camera Preview Files shall remain available for 7 days from the date of delivery and will remain accessible during the editing phase.
Edited files shall remain available for 7 days from the date of delivery.
A 10% fee applies if you request re-upload after file availability expires.
Can I choose which photos get edited?
Can I choose which photos get edited?
By default, you choose the files to be edited. Selected files will be delivered within 7 days.
What happens if I cancel or don’t show up?
What happens if I cancel or don’t show up?
Your downpayment will not be refunded and the commitment for the service may be forfeited.
10% inconvenience fee may apply on top of rescheduling fee for an updated schedule.
What happens in case of bad weather or venue cancellation?
What happens in case of bad weather or venue cancellation?
If the shoot cannot proceed due to extreme circumstances beyond the Photographer’s control (e.g., typhoon, earthquake, flood, or venue cancellations), the Client may either:
Reschedule at no additional cost, or
Receive a 25% refund of the package price (equivalent to half of the downpayment).
Light rains, cloudy weather, heavy traffic, political movements not directly affecting the campus access will not merit a refund.
What if I want more edited photos?
What if I want more edited photos?
You can avail additional edits as an add-on.
Or avail the In-Camera Previews before the shoot for pre-enhanced copy of all RAW photos.
What if we exceed the package time or number of people?
What if we exceed the package time or number of people?
Extra time can be added on the day of the shoot, and extra pax should be paid before the session.
Will my photos be posted online?
Will my photos be posted online?
By default, photos and feedback may be used for portfolio purposes (online/offline). If you or anyone in your group wants privacy, please indicate this in the form before the shoot.
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