This Privacy Policy (“Privacy Policy”), is an integral part of our End User License Agreement (“EULA”) and governs the processing and transfer of personal data collected or processed by PingApp. (“Company”, “we”, “us” or “our”) when you access or use our mobile application or our services, all as detailed in the applicable EULA (respectively the “App” and “Service”).
At pingApp, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This privacy policy explains how we process your personal data and outlines your rights.
1. General Overview
When you use pingApp, we collect certain personal data to enhance your experience. This document provides a clear overview of what data we collect, how it’s used, and the measures we take to protect it.
2. Copyrights
All content, including text, images, and graphics within pingApp, is protected by copyright laws. Any unauthorized use, including copying, editing, or reproducing content for commercial purposes, requires prior written consent from pingApp. Downloads and personal copies are permitted solely for private, non-commercial use.
3. Liability
pingApp makes every effort to provide accurate and up-to-date information but assumes no responsibility for inaccuracies, omissions, or outdated content. We are also not liable for external links or the content of third-party websites linked within the app.
4. Data Protection Practices
pingApp adheres to strict data protection regulations and handles your personal data confidentially. While we use industry-standard measures to secure your information, complete protection against all threats cannot be guaranteed.
5. Responsibility and Contact
pingApp is operated by [Your Company Name], [Your Company Address]. For any data protection inquiries or concerns, please contact us at info@pingapp.ch.
6. Objection to Unsolicited Advertising
The use of contact information provided within pingApp for unsolicited advertising or promotional purposes is prohibited. Legal actions may be taken against those violating this prohibition.
7. Technical and Organizational Measures
pingApp implements robust technical and organizational measures to safeguard your data, including:
SSL/TLS Encryption: All communications within pingApp are encrypted using SSL or TLS to protect sensitive information. An encrypted connection is indicated by "https://" and a padlock symbol in your browser.
Hosting in Secure Data Centers: Data is hosted on secure servers located within [your specified region/country].
8. Data Collection in pingApp
We collect and process the following data when you use pingApp:
Account Information: Email address, password, name, and other optional profile details.
Shared Content: Messages, files, and other shared content within teams or groups.
Usage Data: Interaction data, including login times, features accessed, and app activity.
Payment Information: For premium features, payment data (e.g., name and billing details) is handled securely by third-party payment processors.
System Data: Device type, operating system, browser version, and approximate location (via IP address).
Permissions Our Apps May Ask For
Our apps may ask for the following permissions but that will be for the sole purpose of providing core functionality. There will be no invasion of privacy or unethical use of resources or data.
Display over other apps
Manage all files
Manage all files
Camera
Personal and Sensitive Information:
Permissions that may we use:
internet permission:
we use the “INTERNET And ACCESS_NETWORK_STATE” permission for internet access. Most of our apps work with the internet therefore we use this permission.
foreground_service permission:
The main purpose of using this permission is to run your app in the background, mostly used for notifications.
User Rights to Correct Personal Data
As part of your privacy rights, you have the right to request the correction of any inaccurate or incomplete personal data we collect. If you believe that any of the personal data we hold about you is incorrect or needs updating, please contact us at info@pingapp.ch. We are committed to ensuring that your information is accurate and up to date, and we will take reasonable steps to address your request promptly.
Users have the right to request the deletion of their personal data that we collect. If you would like to delete or request access to your data, please contact us at info@pingapp.ch. We will process your request in accordance with applicable data privacy laws, such as GDPR or CCPA.
Users have the right to request access to the personal data we collect about them. If you would like to view or obtain a copy of your data, please contact us at info@pingapp.ch.
Right to Correct Personal Data: You can request that we correct any inaccuracies in your personal data. Users have the right to request correction of any inaccurate or incomplete personal data that we have collected. If you believe that any of the personal information we hold about you is incorrect, you can contact us to have it updated or corrected in accordance with applicable data protection laws.
Right to Know if Personal Data is Sold: In accordance with applicable privacy laws, such as the California Consumer Privacy Act (CCPA), users have the right to know whether their personal data is sold to third parties. We do not sell personal data;
Right to Know if Personal Data is Shared: In compliance with privacy laws such as the California Consumer Privacy Act (CCPA), users have the right to know whether their personal data is shared with third parties. We are committed to transparency and will inform users if their personal data is shared.
9. Cookies and Tracking Technologies
pingApp and our third-party providers use cookies and similar technologies to:
Ensure functionality and security.
Analyze user interactions for performance improvements.
Personalize the user experience.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit the app's functionality.
10. Analytics
We use third-party analytics services, such as Google Analytics, to gather anonymized usage data. This helps us understand how users interact with pingApp and improve the overall experience. Data collected includes session duration, visited features, and general demographic information. You can opt out of data collection via browser settings or Google’s opt-out tools.
11. Data Security
pingApp employs advanced security protocols, including encryption, firewalls, and access controls, to safeguard user data. However, no system is entirely immune to potential vulnerabilities.
12. Your Rights
As a pingApp user, you have the following rights:
Access: Request details about the personal data we process.
Correction: Update or correct inaccurate data.
Deletion: Request deletion of your data where applicable.
Objection: Opt out of certain data processing activities.
To exercise these rights, contact us at info@pingapp.ch.
13. Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes via email or within the app.
14. CHILDREN’S INFORMATION
Our Services are not intended for children, and we do not knowingly collect personal data from children under the age of 13 (or the age of consent as legally defined in your jurisdiction). We also do not knowingly permit such individuals to register for our Services. If we become aware that we have collected personal data from a child under the age of 13 (or the legally required age of consent) without parental consent, we will take immediate steps to suspend the account and delete the information as quickly as possible. If you suspect that we might have received any information from a child under 13 (or the legally required age of consent), please reach out to us using the contact information provided below.
Contact Us
For any privacy-related questions, reach out to us at:
Email: info@pingapp.ch
Effective Date: 27 December, 2025
Thank you for trusting pingApp with your communication needs. We remain committed to safeguarding your privacy and delivering a secure, reliable platform.