Privacy Policy

PRIVACY POLICY

Last updated: July 6, 2026

This Privacy Policy explains how Pieni-Kuljetus (“we”, “our” or “us”) collects, uses, stores and protects personal data when you use the Pieni Kuljetus Delivery Android application (package name: com.pienikuljetus.delivery), our website and related delivery services. We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Finnish law.

DATA CONTROLLER

Pieni-Kuljetus
Korppaanmaentie 38
00300 Helsinki, Finland
Email: alfuapps@gmail.com

INFORMATION WE COLLECT

Depending on how you use our services, we may collect:

• Account and contact information, such as your name, email address, phone number and account identifiers.
• Delivery and order information, such as pickup and delivery addresses, order details, delivery instructions and related transaction information.
• Approximate location data when required to provide delivery-related features and when permission has been granted on your device.
• Payment and transaction information needed to complete an order. Payment card details may be processed by payment service providers and are not stored by us unless expressly stated.
• Communications and customer-support information that you provide when contacting us.
• Technical and usage information, such as device type, app interactions, diagnostics and security-related information, where applicable.
• Your name and email address when you voluntarily subscribe to newsletters or marketing communications.

HOW WE USE YOUR INFORMATION

We use personal data to:

• Create and manage user accounts.
• Process orders, payments, pickups, deliveries, returns and customer-support requests.
• Provide location-based delivery functionality.
• Communicate service updates and transactional messages.
• Prevent fraud, maintain security and comply with legal obligations.
• Improve the app, website and delivery services.
• Send marketing communications only where you have consented or where otherwise permitted by law.

LEGAL BASES AND CONSENT

We process personal data where it is necessary to perform a contract with you, comply with a legal obligation, pursue a legitimate interest, or where you have given consent. You may withdraw marketing or other consent at any time by following the unsubscribe instructions in our communications or contacting us at alfuapps@gmail.com. Withdrawal does not affect processing that was lawful before withdrawal.

DATA SHARING AND SERVICE PROVIDERS

We do not sell your personal data. We may share data with trusted service providers that help us operate the app and business, including hosting, communications, analytics, payment and delivery service providers. They may process data only for agreed purposes and must protect it appropriately. We may also disclose information where required by law, to protect legal rights, or to prevent fraud and security threats.

DATA RETENTION

We retain personal data only for as long as necessary for the purposes described in this policy. Account and profile data is normally retained while your account is active. When an account is deleted, associated personal data is deleted or anonymized unless transaction, accounting, fraud-prevention or other records must be retained under applicable law. Such records are deleted when the applicable legal retention period ends.

DATA SECURITY

We use appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, disclosure, alteration and destruction. No online service can guarantee absolute security, but we regularly consider safeguards appropriate to the nature of the data.

YOUR RIGHTS

Subject to applicable law, you may have the right to:

• Access personal data we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal data.
• Restrict or object to certain processing.
• Receive certain data in a portable format.
• Withdraw consent at any time.
• Lodge a complaint with the Finnish Data Protection Ombudsman.

To exercise these rights, contact alfuapps@gmail.com. We may need to verify your identity before completing a request.

ACCOUNT AND DATA DELETION

Users can request deletion of their Pieni Kuljetus Delivery account and associated personal data by visiting:
https://sites.google.com/view/pieni-kuljetus-delete

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies or similar technologies to provide functionality, remember preferences, understand usage and improve services. You can manage cookies through your browser settings. The mobile app may use similar technologies or software development kits where necessary for app functionality, security or analytics.

CHILDREN’S PRIVACY

Our services are not directed to children who are not legally able to enter into a contract for the services. We do not knowingly collect personal data from children without an appropriate legal basis or required parental authorization.

INTERNATIONAL TRANSFERS

Where a service provider processes data outside the European Economic Area, we use appropriate safeguards as required by applicable data-protection law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when our practices or legal requirements change. The updated version will be posted on this page with a revised “Last updated” date.

CONTACT US

For privacy questions or requests, contact:
Pieni-Kuljetus
Korppaanmaentie 38, 00300 Helsinki, Finland
Email: alfuapps@gmail.com