PRIVACY POLICY

PT. Deepindo Technology Indonesia (hereinafter as “Company”, “we”, “our”, or “us”) understands the importance of protecting your privacy. This Privacy Policy (the “Agreement” or the “Policy”) explains what information of yours will be collected when you download, install, access or use this mobile application (the “Software” or “App”) and how such information will be used and shared. It also explains choices you have to control the collection, correction and or deletion of such information. By using our Software, you consent to the Policy and to the collection, processing, disclosure, and use of your information as described in this Policy.

This Policy applies only to information we collect in our Software and in e-mail, text, and other electronic communications sent through or in connection with our Software. This Policy does not apply to information that we collect offline, information collected in other apps or websites (including third party websites you may access through the Software) or information collected by any third party. These third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

If you do not agree to the terms and conditions set forth herein, please do not use the software and services.

PERSONAL INFORMATION

Personal information is data that can be used to identify or contact a single person.

1. Information You Submit To Us

(1) Camera and Photos

In order to use some of the features of the App, you may voluntarily grant us the permission to access to the camera or photo album or digital gallery on your mobile device to obtain photos. Some of our features use facial recognition. Our use of facial recognition is limited to analyze the presence of face in photos that you submit. We do not save or share any data of your face.

(2) Support Related Information

If you communicate with us via email, we may also collect your email address, name, and any information you voluntarily submit to us in connection with such support (for example your company name and particular support query or request). Such information will only be used to provide you with support services and will not be connected with any other information collected from you on or through the Software, including, any individual User ID which automatically generated by the Software when you use the Software and and its services.

Our purposes of the support related information are (i) to take any action in case of a dispute involving you in connection with the Software and its services, (ii) to enforce the terms and conditions applicable to the Software and its services and to prevent unlawful activities and misuse thereof, (iii) to comply and satisfy any applicable law regulations, legal process or enforceable governmental requests, and or (iv) to provide you with support and handle your complaints and or feedback.

2.Information We Collect Automatically

When you use the Software for analytical, business and or operational purposes, we automatically collect and store the following types of information:

(1) Technical Information

Certain technical information regarding your device and your use of the Software and its services, including the type, name, and version of Operating System which are (i) their interactions with the Software and its services, your configurations and settings of the Software and its Services, version of the Software and its Services, (ii) ISP (Internet Service Provider), Internet protocol (IP) address, Media Access Control (MAC) address, device configuration and identifiers, (iii) Advertising ID.

(2) Usage Information

Certain usage related information regarding your use and interactions with your device, such as when and how you use the Software and its services, the content you visit, access, and utilize. For example, offerings and advertisements that you view, use and access, how you use them and your response to them, the frequency of such use, your search queries, and the time and date of your searches.

The purposes of the information that is collected automatically are (i) to improve and customize the Software and its services, (ii) to provide you personalized content including through the delivery of targeted interest-based advertisements from us or our partners, (iii) to maintain and improve the quality and operations of the Software and its services, (iv) to take any action in case of a dispute involving you in connection with the Software and its services, and or (v) to enforce the terms and conditions applicable to the Software and its services and to prevent unlawful activities and misuse thereof.

NON-PERSONAL INFORMATION

Non-personal information is data in a form that does not permit direct association with any specific individual.

We may collect and use non-personal information to have a better understanding in user’s behavior, solve problems in products and services, improve our products, services, and advertising, we may collect non-personal information such as installed application name and package name, the data of install, frequency of use, country, equipment and channel, configuration and settings of the products and Services, ISP (Internet Service Provider), Internet protocol (IP) address, Media Access Control (MAC) address, device configuration and identifiers.

If non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

SHARING INFORMATION WITH THIRD PARTIES

We will not share any personal information that we have collected from you except for the following events:

(1) If we are required by law to disclose your information, we may share your information with law enforcement or other competent authorities and any third party, as may be required (e.g., to detect, prevent or otherwise address fraud, security or technical issues, to respond to claims or satisfy any legal process or governmental request or to protect the rights, property, or personal safety of the Company’s users, its partners or the general public). In the event the Company goes through a business transition such as a merger or acquisition by another company, consolidation, change of control, reorganization or sale of all or a portion of its assets, your information will be among the assets transferred.

(2) We may share your information with certain third parties (including but without limitation to search engines, content providers, and advertising networks and platforms) that provide various services (such as advertising, marketing, analysis, content, and search) in connection with the Software and its services. We take appropriate measures to ensure that no user can be individually identified from the disclosure of such information and we require these third parties to (i) keep the data secure, (ii) not to use the data for any other purpose other than to provide us with services, and (iii) use the data solely in compliance with this Privacy Policy. If you want to delete any personal data which we have shared with the third parties, please contact us via electronic mailing to customer@deepindo.com. We would try our best to notify the third party of deleting the relative personal data but no warranty as to the deletion is made by us.

(3) We may also share personal information and non-personally identifiable information with our subsidiaries, affiliated, and parent companies but their use of such information must comply with this Privacy Policy.

PROTECTION OF PERSONAL INFORMATION

We take precautions, including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. We use firewalls, encryption technology and network access designed to protect against fraud and identity theft.

We also protect users’ privacy by seeking to minimize the amount of sensitive data and personal information. We also seek appropriate contractual protection from our partners regarding their treatment of user data.

Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.

When you use the Software and its services, you may share some information regarding your interactions with the Software and its services. The personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features.

DATA RETENTION

We retain the information we collect as described in this Privacy Policy for as necessary for the provision of the services, internal analytical purposes or to comply with its legal obligations, resolve disputes, and enforce agreements (e.g. settlement). The criteria used to determine the retention periods include (i) how long the personal data is needed to provide the services and operate the business, (ii) the type of personal data collected, and (iii) whether we are subject to a legal, contractual or similar obligation to retain the data (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes).

INFORMATION MAY BE COLLECTED BY THIRD-PARTY

Certain services may link to third party advertisements, websites, products, and services (including search services) as well as additional means that are provided to you by third parties (collectively, “Third Party Content and Services”). The use of such Third Party Content and Services is subject to their privacy policies. You shall be aware that the use of the Third Party Content and Services may give these third parties the ability to access, collect, store, and or share your information, both your personal information and non-personally identifiable information. In order to clarify, we do not review, approve, monitor, endorse, warrant or make any representations with respect to such Third Party Content and Services and your access to any Third Party Content and Services is at your own risk. We are not responsible for the information contained and or made available through the practices of or your use or inability to use such Third Party Content and Services. You expressly relieve us from any and all liability arising from your use of such Third Party Content and Services. We recommended that you read the terms, conditions, and privacy policies of such Third Party Content and Services before using or accessing any of them.

For providing customized advertisement, the third-party advertising companies may collect or use your personal information (not including your name, address, email address or telephone number) when you use the Software and or its services.

OUR POLICY TOWARD JUVENILES

Our services are not directed to juveniles or other statutory minimum age according to the applicable laws and regulations in your country (the “Minimum Age”). We do not knowingly collect personal information from juveniles under the Minimum Age. If a parent or guardian becomes aware that a juvenile has provided us with information without their consent, he or she should promptly contact us and we will take reasonable steps to ensure that such information is deleted from our files.

YOUR DATA RIGHTS

You have the rights to access, modify, correct or delete any personal data which we may have collected.

If you are in the EEA, you have a right to (subject to a limited number of exceptions) (i) request access to and rectification or erasure of your personal information, (ii) obtain restriction of processing or to object to processing of your personal information, and (iii) ask for a copy of your personal information to be provided in a digital format. You also have the rights to lodge a complaint about the processing of your personal information with your local data protection authority in the EEA. To exercise this right please contact us via electronic mailing to customer@deepindo.com.

EU ADDENDUM

We are the data controller of your personal data. Your rights in using our services give you the ability to, at any time, contact us in regards to access, usage, correction, deletion or restriction of your personal data. Any inquiries or requests submitted to us shall be handled under applicable law, including if we are required to accept or decline a request provided with reason subject to legal restrictions.

NOTICES

If we are required to provide you with notice of a particular event or incident, we will send you such notice by email or telephone.

TRANSFER OF DATA OUTSIDE YOUR TERRITORY

The Software and its services work over the Internet. We may store and process your information in various locations throughout the world. Where you located in the EEA, as required by law, you hereby provide us with your express consent to transfer your data to where may be outside of EEA once you use the Software and its services. You may withdraw your consent at any time.

PRIVACY QUESTIONS

If you have any questions or concerns about our Privacy Policy or data processing, please contact us at customer@deepindo.com. We may modify, update, and publish this Privacy Policy in the Software from time to time.