PicknDeliver Rider

Privacy Policy

Last updated: October 18, 2025

This Privacy Policy explains how ItFuturz (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use the PicknDeliver Rider mobile application (“the Service”).

By using PicknDeliver Rider, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Data

When you use our Service, we may collect the following information:

• Full Name

• Mobile Number

• Email Address

• Vehicle Information (type, number, etc.)

• Identification Details (driver’s license, ID proof, etc.)

• Bank or Payment Details (for earnings and withdrawals)
  
  

Device Data

With your consent, we may access:

• Camera: To upload profile photos or verify deliveries

• Gallery: To upload proof of delivery or related images

• Location: To enable navigation, live tracking, and route optimization

• Storage: To save and access delivery-related files or attachments
  
  

Usage Data

We automatically collect limited technical information such as:

• Device type and operating system

• IP address (for analytics and security)

• App usage activity (e.g., delivery updates, earnings tracking, order acceptance)
  
  

2. How We Use Your Information

Your information may be used to:

• Register and manage your rider account

• Assign and track delivery orders in real-time

• Enable live location tracking for accurate pickup and drop-off updates

• Process payments and show earnings history

• Send important notifications (new orders, cancellations, updates)

• Improve app performance and user experience

• Comply with legal or regulatory requirements
  
  

3. Sharing and Disclosure

We may share your information only:

• With authorized service providers (e.g., map services, analytics, or payment gateways)

• With customers and merchants for delivery verification and updates

• When legally required (e.g., by law enforcement or court orders)

• With your consent, when sharing specific delivery-related information
  
  

We do not sell or rent your personal data to any third party.

4. Data Retention

Your personal data is retained as long as your rider account is active.
If you delete your account, all associated personal information will be permanently removed, unless required for legal or financial compliance.

5. Your Rights

You can:

• View and update your profile information

• Request deletion of your account and data

• Withdraw consent for permissions such as location or camera access

• Opt out of non-essential notifications or messages

• Delete your account permanently : Delete Account Here
  You can also contact us directly via email to request data or account deletion.

6. Cookies and Similar Technologies

PicknDeliver Rider may use cookies or similar analytics technologies to:

• Save user preferences

• Analyze app performance and engagement

• Improve overall user experience
  
  

You can manage permissions or tracking settings through your device preferences.

7. Third-Party Links and Services

The app may include links or integrations with third-party tools such as Google Maps or payment gateways.
We are not responsible for their privacy practices. Please review their privacy policies before interacting with them.

8. Data Security

We apply appropriate technical and organizational measures to protect your information, including:

• Data encryption and secure APIs

• Access controls and authentication

• Secure communication channels (HTTPS)
  
  

Although we take reasonable precautions, no digital system is 100% secure. You are advised to protect your credentials and device access.

9. Children’s Privacy

PicknDeliver Rider is intended for users aged 18 years and above.
We do not knowingly collect or store information from minors.

10. Policy Updates

We may update this Privacy Policy from time to time.
Any major changes will be notified within the app or posted on this page. Please review this page periodically for updates.

11. Contact Us

For any questions, concerns, or requests regarding privacy, please contact us:

Support Email: info@itfuturz.com
Business Email: info@itfuturz.com
Phone: +91 9879208321

Address:
310-311, Raghuvir Symphony Shoppers,
Althan Canal Road, Opp. Green Victory Society,
Apcha Nagar, Surat, Gujarat - 395007