Last updated: August 2025
1. INTRODUCTION
This Privacy Policy describes how Pic2Plate ("we," "us," or "our") collects, uses, and protects your personal information when you use our mobile application ("App"). We are committed to protecting your privacy and being transparent about our data practices.
2. INFORMATION WE COLLECT
We collect several types of information:
PERSONAL INFORMATION:
• Name and email address (for account creation)
• Authentication information (Apple ID, Google account data)
• Subscription and payment information (processed by Apple App Store)
• Communication preferences and settings
USAGE DATA:
• App usage patterns and feature interactions
• Recipe generation history and preferences
• Time spent in the app and session frequency
• Device type, operating system, and app version
• Crash reports and error logs
• API usage tracking for rate limiting and service optimization
• Daily API call counts and timestamps to prevent abuse
• Feature usage frequency to maintain service quality
CAMERA AND PHOTO DATA:
• Photos you take or upload for ingredient recognition
• Processed image data and AI analysis results
• Ingredient identification results and confidence scores
• Photos may be temporarily stored for processing and AI improvement
DEVICE INFORMATION:
• Device identifiers and hardware information
• IP address and general location information
• Camera and storage permissions
• Network connection information
3. HOW WE USE YOUR INFORMATION
We use your information to:
PROVIDE SERVICES:
• Create and maintain your account
• Process ingredient photos with AI recognition
• Generate personalized recipe suggestions
• Save your favorite recipes and preferences
• Process subscription payments and manage billing
IMPROVE OUR APP:
• Analyze usage patterns to enhance user experience
• Train and improve our AI ingredient recognition systems
• Debug issues and improve app performance
• Develop new features and capabilities
• Monitor API usage to prevent abuse and maintain service quality
• Implement fair usage limits to ensure reliable service for all users
• Optimize server resources and service performance
COMMUNICATION:
• Send important account and service updates
• Provide customer support and respond to inquiries
• Notify you of app updates and new features
• Send promotional content (with your consent)
4. PHOTO AND CAMERA DATA PROCESSING
IMPORTANT - PHOTO DATA HANDLING:
• Photos are processed locally on your device when possible
• Some photos may be sent to our servers for AI analysis
• We use industry-standard encryption for photo transmission
• Processed photos may be temporarily stored for service delivery
• We may retain anonymized photo data to improve AI accuracy
• You can delete photos from your account at any time
• We do not sell or share photos with third parties for advertising
AI PROCESSING:
• Photos are analyzed by artificial intelligence systems
• AI extracts ingredient information and generates suggestions
• Processing results are stored to improve your experience
• We may use aggregated, anonymized data to enhance AI capabilities
5. INFORMATION SHARING AND DISCLOSURE
We do not sell your personal information. We may share information in these limited circumstances:
SERVICE PROVIDERS:
• Cloud hosting and storage services (AWS, Google Cloud)
• AI and machine learning processing services
• App analytics and crash reporting services
• Customer support and communication tools
LEGAL REQUIREMENTS:
• To comply with applicable laws and regulations
• To respond to legal requests and court orders
• To protect our rights, property, or safety
• To prevent fraud or abuse
BUSINESS TRANSFERS:
• In connection with mergers, acquisitions, or asset sales
• Information may be transferred as part of business assets
6. DATA RETENTION
We retain your information for as long as necessary to:
• Provide services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
SPECIFIC RETENTION PERIODS:
• Account information: Until you delete your account
• Photo data: Up to 30 days after processing (unless deleted sooner)
• Usage analytics: Up to 2 years in aggregated form
• Communication records: Up to 3 years for support purposes
• Rate limiting data: Daily API usage counts reset every 24 hours
• Historical usage patterns: Up to 1 year for service optimization
7. YOUR PRIVACY RIGHTS
You have the following rights regarding your personal information:
ACCESS: Request access to personal information we hold about you
CORRECTION: Request correction of inaccurate personal information
DELETION: Request deletion of your personal information (subject to legal requirements)
PORTABILITY: Request a copy of your data in a portable format
RESTRICTION: Request restriction of processing in certain circumstances
OBJECTION: Object to processing based on legitimate interests
To exercise these rights, contact us at contact.pic2plate@gmail.com
8. CALIFORNIA PRIVACY RIGHTS (CCPA)
California residents have additional privacy rights:
RIGHT TO KNOW:
• Categories of personal information collected
• Sources of personal information
• Business purposes for collection
• Categories of third parties we share information with
RIGHT TO DELETE:
• Request deletion of personal information (with certain exceptions)
RIGHT TO NON-DISCRIMINATION:
• We will not discriminate against you for exercising privacy rights
CALIFORNIA "SHINE THE LIGHT" LAW:
• Request information about sharing personal information for direct marketing
To exercise California privacy rights, email: contact.pic2plate@gmail.com
9. CHILDREN'S PRIVACY (COPPA COMPLIANCE)
Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.
If you are between 13-18 years old, you may only use the App with parental consent.
10. INTERNATIONAL DATA TRANSFERS
Your information may be processed and stored in the United States or other countries where our service providers operate. By using the App, you consent to international data transfers. We ensure appropriate safeguards are in place for international transfers.
11. DATA SECURITY
We implement industry-standard security measures to protect your information:
TECHNICAL SAFEGUARDS:
• Encryption of data in transit and at rest
• Secure server infrastructure and access controls
• Regular security assessments and updates
• Multi-factor authentication for administrative access
ORGANIZATIONAL SAFEGUARDS:
• Employee training on data protection
• Limited access to personal information on need-to-know basis
• Incident response procedures for data breaches
• Regular review and updating of security practices
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
12. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies and similar technologies to:
• Remember your preferences and settings
• Analyze app usage and performance
• Provide personalized content and features
13. THIRD-PARTY SERVICES
Our App integrates with third-party services that have their own privacy policies:
• Apple App Store (payments and subscriptions)
• Google/Apple authentication services
• Cloud storage providers (AWS, Google Cloud)
• Analytics services (app usage tracking)
• AI processing services (ingredient recognition)
We recommend reviewing their privacy policies for their data practices.
14. PUSH NOTIFICATIONS
We may send push notifications for:
• App updates and new features
• Recipe suggestions and cooking tips
• Account and subscription information
You can disable push notifications in your device settings at any time.
15. LOCATION INFORMATION
We do not collect precise location data. We may collect general location information (city/region) from your IP address to:
• Provide localized content
• Comply with regional legal requirements
• Analyze usage patterns
16. DATA BREACH NOTIFICATION
In the event of a data breach that poses a risk to your rights and freedoms, we will:
• Notify affected users within 72 hours when feasible
• Provide information about the breach and our response
• Take immediate steps to secure systems and prevent further unauthorized access
17. PRIVACY POLICY UPDATES
We may update this Privacy Policy from time to time. We will notify you of material changes by:
• Posting an updated policy in the App
• Sending email notification (if we have your email)
• Displaying an in-app notification
Continued use after changes constitutes acceptance of the updated policy.
18. CONTACT INFORMATION
For privacy-related questions or to exercise your rights, contact us:
Email: contact.pic2plate@gmail.com
19. EFFECTIVE DATE
This Privacy Policy is effective as of August 2025 and applies to all information collected by the App.
IMPORTANT REMINDER: We are committed to protecting your privacy while providing an excellent recipe discovery experience. Please contact us with any privacy concerns or questions.`;