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Last updated on August 12th, 2024
Introduction:
Physess ("we", "our", or "us") operates the Physess mobile application ("App"). This privacy policy explains how we collect, use, and protect your personal information when you use our App. By using the Physess app, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect:
Personal Data:
Doctors' Information: When you sign up or register as a doctor on the Physess app, we collect and store personal details such as your name, phone number, email address, and any other information you provide voluntarily. This information is used to manage your account and provide the necessary services.
Patients' Information: The app also collects personal details of patients, including their name, phone number, age, and other health-related data that you input. This information is crucial for generating accurate posture analysis reports and storing patient history.
Payment Information: When you make a payment for purchasing credits or subscribing to use services within the Physess app, we collect and process payment information such as your name, credit card number, billing address, and other necessary details required to complete the transaction. Payments in the Physess app are processed securely through our third-party payment processor, Razorpay.
Usage Data: We may collect information on how the app is accessed and used, including device information, camera access, Internet access, IP address, and the features you interact with.
Health Data: The Physess app collects and processes data related to your posture and key-point detection solely for the purpose of providing posture analysis and generating reports.
2. How We Use Your Information:
Service Delivery: We use the collected data to provide, operate, and maintain our services, including posture analysis and report generation.
Improvements: We may use your data to improve the app's functionality, enhance user experience, and troubleshoot any issues.
Communication: If you opt-in, we may use your email address to send you updates, offers, or other information related to the app.
3. Data Storage and Security:
AWS Services: Your data is securely stored using AWS services, including S3 for storage, DynamoDB for database management, and Cognito for user authentication.
Security Measures: We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. We also take the security of your payment information seriously and ensure that all transactions are processed securely. Razorpay uses encryption and other security measures to protect your payment information during transactions. However, no method of transmission over the internet or electronic storage is 100% secure, and we encourage you to take precautions to protect your payment information.
4. Data Sharing and Disclosure:
Third-Party Sharing:
Payment Processor: We use Razorpay to handle all payment transactions securely. Razorpay collects, processes, and stores your payment information in accordance with their privacy policies. Your payment details are not stored by the Physess app but are securely transmitted to Razorpay for processing. Razorpay complies with the highest standards of security and is PCI DSS (Payment Card Industry Data Security Standard) compliant.
For more information on how Razorpay manages and protects your payment information, please refer to their Privacy Policy.
Personal Data: We do not share your personal data with third parties, except as necessary to comply with legal obligations, protect our rights, or provide the service.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Your Rights:
Access and Control: You have the right to access, update, or delete your personal data stored in the app. You can do this directly within the app or by contacting us.
Opt-Out: You can opt-out of receiving any promotional communications from us by following the unsubscribe link in the communications or contacting us directly.
6. Children's Privacy:
The Physess app is not intended for use by anyone under the age of 13. We do not knowingly collect personal data from children under 13. If you believe your child has provided us with personal data, please contact us so we can delete the information.
7. Contact Us:
If you have any questions or concerns about this privacy policy, please contact us at:
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