Last Updated: September 3, 2026
The "Photo Video File Recovery" application ("App"), developed by "Mahmoud Rafek" ("Company", "we", "us", or "our"), is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and share information when you use our Services, including:
Downloading and using our mobile application, Photo Video File Recovery.
Using the App's photo recovery, video recovery, file recovery, scanning, preview, restoration, and related features.
Contacting us for support, feedback, or inquiries.
Using any features or services provided through the App.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect:
Email address, if you voluntarily contact us for support, feedback, or inquiries.
We do not require you to create an account to use the App unless a specific feature requires one.
We may automatically collect certain information, including:
IP address
Device model and manufacturer
Operating system version
App version
Advertising identifiers, such as Google Advertising ID
Language and region settings
App performance and crash reports
General app usage information and interaction events
The App provides photo, video, and file recovery functionality.
Depending on the features you use and the permissions granted on your device, the App may access and scan supported storage locations to identify photos, videos, or other files that may be recoverable.
The App may process information associated with files, such as:
File names
File types
File sizes
File locations
File creation or modification information, where available
File thumbnails or previews
Other technical metadata necessary to provide recovery functionality
When you select files for recovery or preview, the App may process those files to provide the requested functionality.
Where technically possible, scanning, recovery, preview, and file processing may occur locally on your device.
We do not intentionally collect or store your personal photos, videos, or files on our servers for purposes unrelated to providing the requested App functionality.
The App does not guarantee that all deleted, lost, damaged, or inaccessible files can be identified or recovered.
To provide file recovery functionality, the App may request access to photos, videos, files, or device storage depending on your device and the features you use.
When you grant the required permissions, the App may scan accessible storage locations to identify files that may be recoverable.
You are responsible for deciding which permissions to grant. If required permissions are denied or revoked, certain recovery or file-management features may not function properly.
We process information for the following purposes:
To provide photo, video, and file recovery functionality.
To scan accessible storage locations for potentially recoverable files.
To identify and display potentially recoverable photos, videos, and supported files.
To provide file previews where supported.
To allow users to select, restore, save, or manage supported recovered files.
To maintain App functionality and compatibility.
To monitor App stability and performance.
To identify and fix bugs, crashes, and technical issues.
To improve user experience and App features.
To understand general usage patterns and improve the reliability of recovery functionality.
To respond to support requests, questions, and feedback.
To prevent abuse, fraud, unauthorized access, and security threats.
To protect the App and its users.
To investigate technical or security issues.
To comply with applicable laws and regulations.
The App may use third-party advertising and analytics services.
These services may collect limited device and usage information to:
Measure App performance.
Analyze usage trends.
Display advertisements.
Measure advertising effectiveness.
Improve advertising services.
Third-party providers may include:
Google AdMob
Google Analytics for Firebase
Firebase Crashlytics
Please refer to the privacy policies of these providers for additional information regarding their data processing practices.
We do not sell or rent your personal information.
We may share limited information with:
Trusted third-party providers that assist us with:
Analytics
Advertising
Crash reporting
Cloud infrastructure
Customer support
Technical services required to operate the App
Photos, videos, and files accessed by the App for recovery purposes are not intentionally shared with third-party service providers unless such sharing is necessary for a specific feature that you explicitly use or is otherwise permitted by applicable law.
We may disclose information if required by law or when reasonably necessary to:
Comply with legal obligations.
Protect our rights and property.
Prevent fraud or abuse.
Protect the safety of users.
Respond to lawful requests from authorities.
Our services may be operated using servers or third-party service providers located in different countries.
Your information may therefore be transferred to and processed in countries outside your country of residence.
Where permitted or required by applicable law, we take reasonable measures to ensure that transferred information remains appropriately protected.
We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
Where possible, file scanning, recovery processing, previews, and related file operations may be handled locally on your device.
Photos, videos, and files processed locally by the App may remain on your device and are not intentionally uploaded to our servers solely for recovery purposes.
Some information may be processed or stored by third-party service providers when necessary to provide specific App functionality, such as analytics, crash reporting, advertising, or customer support.
We do not intentionally store your personal photos, videos, or files on our servers unless storage or transmission is specifically required for a feature you choose to use.
While we strive to protect your information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
We retain information only for as long as reasonably necessary to:
Provide our services.
Maintain and improve the App.
Fulfill legal obligations.
Resolve disputes.
Enforce our agreements.
Prevent fraud and abuse.
When information is no longer required, it may be securely deleted or anonymized.
Information stored locally on your device, including recovered files, previews, or recovery-related data, may remain until you remove it, clear the App's data, delete the relevant files, or uninstall the App.
Depending on your location and applicable laws, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Restrict or object to certain processing activities.
Request a copy of your information.
Withdraw consent where processing is based on consent.
To exercise any applicable privacy rights, please contact us using the email address listed below.
We implement reasonable security measures designed to protect your information.
Where possible, file recovery and related processing are performed locally on your device to reduce unnecessary transmission of personal files.
However, no system can be guaranteed to be 100% secure. We encourage users to take appropriate precautions when using online services and when managing important personal files.
The App is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that personal information from a child under 13 has been collected, we will take appropriate steps to delete it.
If applicable laws in your jurisdiction establish a different minimum age for consent to data processing, those requirements will apply.
The App may use or integrate with third-party services, including advertising, analytics, crash reporting, or other technology services.
Third-party services may have their own privacy policies, terms of use, and data processing practices.
We encourage users to review the privacy policies of third-party providers before using features that rely on those services.
We are not responsible for the privacy practices, security, content, or availability of third-party services that we do not control.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of the App after changes become effective constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Mahmoud Rafek
Email: eng.m.rafek@gmail.com