Whenever someone sends me a photo, whether it be a screenshot or normal photo, they will not display. It will not even let me click it or download it. I have to ask for the person to send it through Snapchat or Messenger. When sending photos or videos, they will not send through iMessage. They will barely send through MMS, and if they do, the quality is awful. Everyone I send or receive from are iPhone users. I have an iPhone 14 Pro Max, and currently on iOS 16.3.1. They use to be labeled HEIC, but I changed some settings according to Google and they now just say JPEG, as seen in the photos I attached. It also does this when connected to Wi-Fi. I feel like I've tried everything.

Everyone I know with an iPhone is having this problem since updating to iOS 16.4. Pics come through on iPads with the same Apple ID, but not on iPhones. I've personally tried every suggested fix (check/reset all Messages settings, power cycle the phone, reset network settings, reset Messages, reset the whole phone, etc.), on three different iPhone models with two different carriers, and nothing works. I've also noticed almost daily requests to do Apple ID updates that stated at the same time. This appears to a significant bug in iOS 16.4, in the Messages server system, or in the Apple ID system, that will require an update to fix.


Photos Will Not Download In Messages


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yes, I'm over it too. I've done everything suggested, including turning on and off (which works temporarily) and then photos etc just won't work again. Apple needs to get their act together here. My next phone won't be an Iphone.

sending photos in any format using a Mac device is truly broken now. The failure mode is that it works for a couple of days and then suddenly stops working. Not a single one of the techniques Apple suggest fixes the problem.

I'm updated to 16.5 and still can't send photos in group messages or to androids. MMS is activated and restarted. Tried all the fixes and nothing works. This is going to be a real pain when I'm in Alaska and wanting to send photos home to friends and family.

If you experience issues like conversations in Messages showing up as separate threads or sent messages appearing as green message bubbles instead of blue message bubbles when you set up a new device, update your settings using the following steps:

iMessages are texts, photos, or videos that you send to another iPhone, iPad, iPod touch, or Mac over Wi-Fi or cellular-data networks. These appear in blue bubbles. All other text messages use SMS or MMS and require a text-messaging plan. Those appear as green bubbles.

If you have an iPhone and another iOS or iPadOS device, like an iPad, your iMessage settings might be set to receive and start messages from your Apple ID instead of your phone number. To check if your phone number is set to send and receive messages:

If you don't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number. You can also set up Text Message Forwarding so you can send and receive MMS and SMS messages on all of your Apple devices.

If you use SMS or MMS messaging to send photos or videos, your carrier may set size limits for attachments. Larger files may take more time to send, and your iPhone can compress photo and video attachments when necessary. If you experience an issue when you try to send full size images, you can manually send lower quality images:

Our GettingOut iPhone mobile app is just another easy way to stay connected with an incarcerated loved one or friend. You can easily make deposits or send messages from your iPhone device to inmate contacts at select correctional facilities!

When you set up iCloud, you automatically get 5GB of storage. You can use that space for your iCloud backups, to keep your photos and videos stored in iCloud Photos, to keep your documents up to date in iCloud Drive, and more. You can always check how much iCloud storage you're using in Settings on your device or on iCloud.com. If you're running low, you can manage your storage to make more space or upgrade to iCloud+ any time.

If you're getting low on storage in iOS 17 or iPadOS 17 or later, you can go to Recommended for You in your iCloud settings and check if there are photos, large files, or backups that you might not need anymore and can delete.

iCloud Photos uses your iCloud storage to keep all of your photos and videos up to date across your devices. You can make more space in iCloud when you delete photos and videos that you no longer need from the Photos app on any of your devices.

Before you delete anything, make sure that you back up the photos and videos that you still want. When you use iCloud Photos and delete a photo or video on one device, it's also deleted on all other devices where you're signed in with the same Apple ID.

If you are part of an iCloud Shared Photo Library, photos added to the Shared Library only count towards the storage of the person who created the Shared Library. To delete items that count towards your iCloud storage, make sure that you're viewing your Personal Library.

To reduce the size of your Photos backup, save your photos and videos to your computer, then manually back up your device. If you want to keep your photos and videos on your device, you can turn off Photos in Backup or upgrade to iCloud+ for more storage. If there are any photos that you don't want to keep, you can delete them:

You can recover photos and videos that you delete from your Recently Deleted album for 30 days. If you want to remove content from Recently Deleted album faster, tap Select, then select the items you want to remove. Tap Delete > Delete. If you exceed your iCloud storage limit, your device immediately removes any photos and videos you delete and they won't be available for recovery in your Recently Deleted album.

You can free up iCloud space when you delete email messages from your iCloud email account. You can also move email messages from your iPhone or iPad to your Mac or PC, where they no longer count against your iCloud storage.

Shared with You works across the system to find the articles, music, TV shows, photos, and more that are shared in Messages conversations, and conveniently surfaces them in apps like Photos, Safari, Apple News, Apple Music, and Apple Podcasts, making it easy to quickly access the information in context. Apple does not have access to marked content without your permission. You can disable Shared with You at any time on your iOS or iPadOS device by going to Settings > Messages > Shared with You, then tapping to turn off Shared with You. On Mac, go to Messages > Settings > Shared with You. You can also control whether each app participates in Shared with You by tapping or selecting it in the Shared with You section.

In addition to restricting the size of individual messages, some email systems put a cap on the total size of your mailbox. Since each message you send is stored in your Sent Items folder, reducing the size of attachments can also help keep your mailbox size small.

You can change the visible size of the picture; for example, how much of the screen it takes up, without changing the file size or resolution of the picture. This, however, will not shrink the total size of the email message you're sending.

When you attach a picture as a file, the picture won't display directly in the body of the email message. Instead, an icon of the picture will appear under the message subject. For image files, you'll also see a small preview of the picture along with the name and size of the file.

If your image is large, you'll see this message: Some recipients may not receive this message because of image attachments. Resizing large images may help the message get delivered. Resized images will be a maximum of 1024x768 pixels.

Documents, spreadsheets, PDF files, and other types of files can vary greatly in size. There are several methods you can use to keep the size of your email messages and attachments small when sending these files.

You can change the visible size of the picture, e.g., how much of the screen it takes up, without changing the file size or resolution of the picture. This, however, will not shrink the total size of the email message you're sending.

Post or publish large attachments - If you're sending attachments or pictures to someone with whom you are willing to share a stored location in the cloud, or on your organization's network, you can include a link to that location in your e-mail message.

Send multiple attachments by using several e-mail messages - Multiple smaller messages have a higher likelihood of being delivered versus one large message. This technique might help you avoid per-message limits, but the recipient's mailbox limit can still be exceeded. Any messages received after a person's mailbox has reached its storage limit can sometimes be rejected.

Use smaller original files - The size of a photo taken by a mobile phone or a digital camera is typically large, even when saved in a compressed file format such as .jpg. It's not uncommon for a single picture to be several megabytes. Remember that the size of the e-mail message will increase by approximately one-third while in transit on the internet. Use a lower resolution setting on your camera when taking a digital photo. Use compressed file formats such as .jpg. In a graphics program, crop photographs to the essential content.

Use a file compression utility - In addition to third-party utilities, Windows includes a file compress utility that uses the compressed .zip file format. Many attachment file formats can be reduced with the use of a compression utility. The amount of reduction will be minimal with some file formats that are already saved in a compressed format. For example, a Notepad .txt text file will reduce dramatically, while a .jpg image will not. The .jpg file format is already a compressed file format. 006ab0faaa

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