How Do I Fix "Cannot Get Mail The Connection To The Server Failed” On iPhone?

Cannot get mail - the connection to the server failed

I use the Outlook app as my email client (works great). I had removed the native Apple mail app, but recently I found a need for it and I want to use my icloud.com email address with it, which is different from my Apple ID, but my icloud.com email address is visible under my profile on icloud.com. I CAN see emails to my icloud.com email address under the "Mail" section on the website icloud.com.

However, I cannot receive or send emails from the native Apple email app, which is set up to use my icloud.com email address. It just keeps saying, "Cannot get mail - the connection to the server failed".

Help?

Original Post Taken From - Apple Community

Just like above example, there are many iPhone and iPad users out there encountering with similar problems.

So, now the question is – How to fix cannot get mail the connection to the server failed on iPhone or iPad?

Well, not to worry, just go through this article follow the solutions one-by-one and get fixed cannot get mail the connection to the server failed iPhone/iPad.

So, here we go!

Important Note: The below-mentioned solution can be applied to all model of iPhone and iPad, including iPhone 11/11 Pro/11 Pro Max, iPhone XS (Max), iPhone XR/X, iPhone 8 (Plus), iPhone 7 (Plus), iPhone 6s (Plus), iPhone 6 (Plus), iPhone SE, iPhone 5/4, etc. And you must also backup data of your iPhone or iPad before performing the solutions mentioned-below.

Also Read: How To Recover Deleted Voicemails On iPhone [4 Solution]

Solution 1: Remove Accounts, Re-Add Accounts And Re-enter The Password

If you have changed the password of your mail on your computer or laptop, then this error may occur when you open the mail app on iPhone or iPad. However, if you have not changed the password, even then also remove the account, re-add it and re-enter the password, may be this can help you to get rid of cannot get mail error message.

Here how to do to this:

The settings may differ from device to device as per the version of iOS.

· Go to Settings > Mail > Account.

· Tap on the account, scroll down and click on the red “Delete” button. This will remove the account.

· Next go back to the “Accounts” screen and follow the process of adding the email account (Gmail, Outlook, Yahoo, etc).

· Enter correct username and password, because many users also reported that error ‘cannot get mail’ occurs due to username or password is incorrect.

Now check, if cannot get mail problem has been solved or not.

Also Read: How To Recover Permanently Deleted Emails From iPhone/iPad

Solution 2: Change Password of The Accounts

Another troubleshoot to fix the problem is to change the password of the mail accounts.

Here how to change password of email:

· Go to Settings > Account > Select account (yahoo, hotmail, Gmail or whatever) to access “Security and password”.

· Change the password.

· Now log-out from the email app and then login by entering the correct changed password into the email app.

Now check, if problem has been fixed or not.

If not then follow the next solution.

Solution 3: Move Mails To Different Inboxes/Temporary Folder

When you see “connection to the mail server failed”, error on your iOS device, then you can try to move mails to a temporary folder.

Simply create a new temporary folder on the server and move the emails to this folder.

Now check if your issue has been solved or not.

If you are still getting the same error message, then follow next solution.

Solution 4: Make Sure Your iOS Device Is Properly Connected To Internet

If your iPhone or iPad is not well connected to internet then you may encounter mail server connection failed error.

Well, this is the fact that if your Wi-Fi network is not strong enough then you may get this issue. So, make sure that you device is properly connected to internet to fix iPhone cannot get mail error efficiently.

Sometimes, users forget to turn ON Wi-Fi or mobile data. Hence, you must check internet connection and make sure your iOS device is well connected to Internet.

Also Read: How To Print iMessages Conversations On iPhone [5 Solutions]

Solution 5: Restart/Reboot Your iOS Device

This is the very easy and simple solution and you must follow it. Rebooting the device has the capability to fix various issues.

And sometimes, restarting the device removes temporary network congestion.

You know how to restart/reboot iOS device:

· Simply hold the “sleep/wake” button until the red slider appears on the screen, then swipe the red slider.

· After 10-15 seconds Switch ON the iPhone back.

Solution 6: Repair iOS System To Fix Cannot Get Mail – The Connection To The Server Failed

Sometime the problem is not with the mail app, but the problem can be caused due to iOS system errors.

So, in such problem, you can try iOS System Repair Software to fix various iOS system errors such as stuck in recovery mode, white/black screen, stuck at Apple logo, restarting problems, etc and get rid of ‘cannot get mail the connection to the server failed’ error message on iOS devices.

Here follow the steps on: How to fix iOS system to normal.

After fixing the iOS system of your iPhone or iPad to normal, you will not encounter cannot get mail the connection to the server failed error message.

Beside above-mentioned 6 solutions there are more solutions that can be found here - Fixed “Cannot Get Mail: The Connection To The Server Failed” Error on iPhone/iPad.