This Privacy Policy (the "Policy") governs the collection, use, storage, disclosure, and protection of information related to users ("You" or "User") who use Photo Recover Sweep (the "App"), a mobile application designed to recover deleted photos, videos, audio files, and other documents. By downloading, installing, and using the App, you acknowledge that you have read, understood, and agreed to the terms and practices described in this Policy. If you do not agree with any part of this Policy, please refrain from using the App.
1. Information We Collect
The App prioritizes your privacy and only collects necessary information to ensure its normal operation, improve user experience, and resolve technical issues.
1.1 Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data is collected automatically and is used solely to diagnose technical issues, fix app errors, and optimize the App’s performance. This Log Data may include information such as:
•Your device’s Internet Protocol ("IP") address
•Device name and model
•Operating system version installed on your device
•The configuration of the App when you utilize our Service
•The time and date of your use of the Service
•The duration of your App usage
•Error codes and crash reports (if the App malfunctions)
•Other non-identifiable statistics related to App usage
1.2 Non-Personal Information
In addition to Log Data, the App may collect non-personal, anonymous information related to your use of the App, such as the types of files you recover (without accessing the content of the files), the frequency of using specific functions, and device storage usage (only for the purpose of optimizing file recovery performance). This information is aggregated and anonymized, meaning it cannot be linked to any individual user.
2. Third-Party Services
The app does use third party services that may collect information used to identify you. These third-party service providers have their own privacy policies, and we are not responsible for their data collection, use, or disclosure practices. We recommend that you review the privacy policies of these third parties carefully before using the App.
2.1 Links to Privacy Policy of Third-Party Service Providers Used by the App
The following third-party services may be integrated into the App to support its functionality, and their privacy policies govern how they collect and process your information:
•Google Play Services: https://policies.google.com/privacy
•AdMob: https://support.google.com/admob/answer/6128543
•Facebook: https://www.facebook.com/privacy/explanation
•AppsFlyer: https://www.appsflyer.com/privacy-policy/
These third-party services may collect information such as your device information, usage data, and IP address to provide their respective services (e.g., analytics, advertising, or crash reporting). We do not share any personal information with these third parties, as the App does not collect such information.
3. How We Use the Collected Information
We use the information collected (including Log Data and non-personal information) for the following limited purposes:
•To diagnose and fix technical errors, crashes, or malfunctions in the App, ensuring its stable operation.
•To optimize the App’s performance, improve its functionality, and enhance the user experience (e.g., adjusting file recovery algorithms based on usage statistics).
•To analyze App usage trends (anonymously) to better understand user needs and make targeted improvements to the App’s features.
•To comply with applicable laws, regulations, or legal obligations (if required).
We will never use your information for any other purposes not explicitly stated in this Policy, and we will not sell, rent, or share your information with any third parties except as described in Section 2 (Third-Party Services) or as required by law.
4. Data Storage and Protection
4.1 Data Storage
The Log Data and non-personal information collected by the App are stored on secure servers or on your device (depending on the type of information). We retain this information only for as long as necessary to fulfill the purposes stated in this Policy, or as required by applicable laws.
4.2 Data Protection
We implement reasonable technical and organizational security measures to protect the information we collect from unauthorized access, alteration, disclosure, destruction, or misuse. These measures include encryption of data in transit and at rest, access controls to limit who can access the data, and regular security audits. However, please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security of your information. You acknowledge and accept this inherent risk when using the App.
5. User Rights
As a user of the App, you have the following rights regarding your information, in compliance with applicable data protection laws:
•Right to Access: You may request access to the information we have collected about you (if any). Since the App does not collect personal information, this right primarily applies to Log Data or non-personal information related to your use of the App.
•Right to Delete: You may request the deletion of any information we have collected about you. You can also uninstall the App at any time, which will stop the App from collecting any additional information and will delete any information stored on your device.
•Right to Opt-Out: You may opt out of the collection of Log Data or non-personal information by discontinuing use of the App.
To exercise any of these rights, please contact us using the contact information provided in Section 8.
6. Children’s Privacy
The App is not intended for use by children under the age of 13 (or the minimum age required by applicable law in your jurisdiction). We do not knowingly collect any information from children under this age. If we become aware that we have collected information from a child under the applicable age without parental consent, we will promptly delete that information and take steps to prevent future collection.
7. International Data Transfer
The App is intended for users in overseas markets, and the information we collect may be transferred to, stored, and processed in countries outside of your country of residence. These countries may have different data protection laws than your country. By using the App, you consent to the transfer, storage, and processing of your information in accordance with this Policy, and we ensure that any such transfer complies with applicable data protection laws (e.g., by using standard contractual clauses or other legally recognized mechanisms).
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or the App’s functionality.The updated Policy will take effect immediately upon posting. We encourage you to review this Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, the information we collect, or the App’s privacy practices, please contact us at:
hadiban625@gmail.com