Effective Date: 27/08/2025
App Name: BuyExpress
Developer: Zulfiqar Chandio
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how our Customer App (“we”, “our”, or “us”) collects, uses, and safeguards your information when you use our services.
When you use the app, we may collect the following information:
Personal Information: Name, phone number, email, and delivery address (when you register or place an order).
Location Information: Your location (to show nearby shops and deliver orders).
Device Information: Device model, operating system, and app usage data (to improve app performance).
Order Information: Products purchased, order history, and payment details (processed securely through third-party payment providers, we do not store card details).
We use the collected data to:
Provide and improve our services.
Process and deliver your orders.
Personalize your experience (e.g., showing nearby shops).
Communicate with you (order updates, notifications, promotions).
Ensure security and prevent fraud.
We do not sell or rent your personal data. Your information may only be shared with:
Shops/merchants to fulfill your order.
Delivery partners to deliver your order.
Service providers (such as payment gateways, analytics, or cloud storage).
Law enforcement if required by law.
We retain your data as long as your account is active or as required for legal/business purposes. If you request account deletion, your data will be deleted within a reasonable time.
You have the right to:
Access and update your information.
Request deletion of your account and data.
Opt out of promotional messages.
To request data deletion, please email us at [Your Support Email].
We use industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our app is not intended for children under 13. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. Updates will be posted within the app and on this page.
If you have questions about this Privacy Policy, please contact us:
📧 Email: buyexpress.pk@gmail.com
📍 Address: House A127, Bismillah colony, Jamshoro Sindh