6. Customer Responsibilities
Customers are requested to:
Keep the treatment area accessible.
Follow all post-treatment instructions.
Inform our technician about children, pets, elderly family members, allergies, or medical conditions before treatment.
Avoid cleaning treated surfaces until the recommended time.
PCSI uses professional pest management techniques and approved products. Customers should:
Keep children and pets away from treated areas for the recommended duration.
Avoid touching treated surfaces immediately after treatment.
Ensure proper ventilation before re-entering the treated area, if advised by the technician.
The effectiveness of pest control depends on several factors, including:
Complete elimination may require multiple visits for certain pests.
PCSI shall not be responsible for:
Damage caused by pre-existing structural defects.
Reinfestation from neighboring properties.
Customer failure to follow treatment instructions.
Delays caused by weather, traffic, or other unavoidable circumstances.
Customer information is used only for:
Booking confirmation
Service delivery
Customer support
Warranty verification
PCSI does not sell or share personal information with third parties without consent, except where required by law.