# Pest-O-Touch Privacy Policy
Last updated: April 24, 2026
## Overview
Pest-O-Touch is used by authorized pest-control operations staff and client contacts to coordinate site visits, attendance, reporting, concerns, and compliance workflows.
## Data We Process
The app may process:
- account details such as name, email, username, and role
- client site information such as address, service schedule, assigned staff, and relationship notes
- operational records such as jobs, attendance, concerns, audits, service reports, and notifications
- location data used to verify on-site attendance or service proximity
- uploaded files such as photos, videos, reports, and service agreements
## How We Use Data
We use this data to:
- authenticate users and apply role-based access
- coordinate service delivery and operational oversight
- verify attendance and site presence
- record concerns, visits, audits, and service outcomes
- notify the next responsible team member in the workflow
## Location Data
Location data is used to verify whether a technician is at or near a service site when starting work or marking attendance. Location is used for operational verification, not for advertising.
## Media and Documents
Photos, videos, service reports, audit documents, and agreements may be uploaded or generated inside the app for internal operations and customer servicing.
## Data Sharing
Pest-O-Touch is an operational business app. Data is shared internally with authorized roles based on business need and access rules. Data is not sold for advertising purposes.
## Data Retention
Operational records may be retained as required for service history, compliance, internal reporting, and customer support workflows.
## Security
Access is role-based. Backend access depends on authenticated users and Supabase row-level security policies. Even so, no system should be considered risk-free, and operators should only upload business-required information.
## Account and Data Requests
Accounts are provisioned by the operations team. For account correction, deactivation, or deletion requests, contact your Pest-O-Touch administrator or support owner.
## Contact
Before store submission, replace this section with your production support contact:
- Support email: `support@pestotouch.com`
- Company: `Pest-O-Touch`