Privacy Policy

If you are a minor, and are not sure to understand everything in this Policy, please make sure to speak with a trusted adult before using PEPREC. Please also remember that PEPREC is not meant to be used if you are under 13.

This Privacy Policy is part of the User Agreement which also comprises our Terms of Service (“Terms”) and our Community Standards.

1 Information we receive about you

When we use the term Information we mean data that may include but not be limited to personal data.

PEPREC collects information that you provide directly to us (data that you provide to us) and also through your use of our Services (data we collect when you use our Services). 

1.1 Data that you provide to us

Account Creation Data: This is data that is required to create an account.

your phone number, first and/or last name, date of birth, location, e-mail, gender, profile picture and a username.

Content Data: We receive Content (as defined in the Terms) that you create when you use our Services. This includes:

profile photos, photos, videos, emojis, captions, comments, messages, audio or geolocation.

Remember, other users can copy (e.g., screenshot) your Content and share it through other services so we recommend that you do not share any Content that you do not want other people to see or copy.

Communications with PEPREC: When you report a concern with our Services, respond to a survey, request assistance, or exercise your rights, we receive information from you that is necessary to support you, respond to you, and improve our services. This may include:

content of message, photos, copies of government issued identification, video, audio, identifiers (e.g., phone numbers or email address), or other information.

1.2 Data we collect when you use our Services

Like all internet based services, as you use our Services, we automatically receive information about you from your device and your usage of our Services:

Connection and Technical Data:

IP address, account creation date, last login, terminal equipment and port, operating system, system configuration data, pages and content viewed, mobile advertising IDs (Apple IDFA or Google AAID – which are technical identifiers developed by mobile operating systems for advertising purposes which remain under your control and can be reset or erased at any time in through your device settings) and device identifiers (e.g., IDFV for iOS devices and Android ID for Android devices).

Interaction Data:

friends, number of friends, friend invitations, reactions, comments you leave on Content shared by others, the friends with whom you interact the most, functional data related to comments or messages.

Usage Data: actions performed, time of action, Content viewed, Content interactions, deletions, blocking, hiding, screenshotting, application crashes and event logs.

Device and Equipment Data: device type, operating system version, language preference, and applications. 

We also receive data when you decide at your discretion to use certain features of our Services:

Cameras and Photos Library.

Geolocation Data.

Address Book Data.

Integrations with partners.

2 How we use information we receive about you

Our Services are brought to you through a variety of software and technical infrastructure. Generally we use information in following ways:

Operation, Improvement, and Provision of our Services: To create an account for you, receive and display Content, identify Content or accounts that may interest you, ensure our Services operate as you expect, and improve them.

Safety and Security: Ensure your and other users safety and security, the security of our Services, our partners, and compliance with relevant laws and regulations.

To serve advertising tailored to the preference and interests of our users and allow PEPREC to continue to provide free services and products.

Measurement and Analytics: Measurement of our Services effectiveness including performance of the application (e.g., crashes and causes of crashes), and stability, your usage for recommendations of both accounts and Content.

Communications and Research.

Type and duration of information we keep is aligned with our processes and legal requirements for specific information acquired and stored.

3 When we share information about you

We only share your information when it’s necessary to provide you our Services or it’s required by law.

PEPREC Employees: To bring our Services to you or provide you support, authorized PEPREC employees may need to get access to your information.   

Other Users: When you share Content through our Services, that Content is available to your real friends or if you share the Content more broadly to all PEPREC users.

Service Providers: To bring you our Services we work with a small group of partners who provide us services. This includes partners who help with technical and hosting support, sending notifications, publishing, and sharing content, user analytics and satisfaction surveys, management of security incidents or fraudulent activity, etc. In working with those partners, we may share your information with them to bring you our Services.

Ad Partners: To allow us to monetize the ad inventory of our app and provide users with free products and services. Those partners usually collect data via their own tools (Software development Kits or “SDK”). You will find a list of our partners implementing advertising SDKs through our application and the privacy policies of their services that describe their practices and allow you to exercise your rights directly toward them here.

Analytics Companies: that provide us with tools and technologies that allow us to better understand how users interact with our services and will help us improve it. Those partners also usually collect data via their own SDKs. You will find a list of our partners implementing analytical SDKs through our applications here.

Partner Integrations: Where we partner to bring you a feature we may need to share your information with the partner to integrate the feature into our Services.

Legal and Statutory Purposes.

Change in Ownership. In the event of a merger, acquisition, reorganization or sale of assets, or bankruptcy, PEPREC may share, sell or transfer information about you. This Privacy Policy would apply to all transferred information.

4 How long do we keep information about you

Our goal is to keep your information only for as long as it’s needed to provide you our Services. Sometimes legal requirements mean that we have to keep your information for longer than our stated practices.

Account Creation Data: retained indefinitely (i.e., as long as you have an active account) as it is required to provide and operate an account for you. If you choose to delete your account this information will be deleted.

Content Data: retained indefinitely (i.e., as long as you have an active account) or until the Content is deleted by you.

Communications with PEPREC: retained for no longer than 24 months.

Connection and Technical Data: retained for no longer than 24 months, however, some connection data is also part of the Account Creation Data and is kept consistent with retention periods for that data.

Interaction Data: retained indefinitely (i.e., as long as you have an active account) or until the interaction is deleted by you.

Usage Data: retained for no longer than 24 months.

Device and Equipment Data: retained for no longer than 24 months, however, some connection data is also part of the Account Creation Data and is kept consistent with retention periods for that data.

Cameras and Photos library: Content data is retained indefinitely (i.e., as long as you have an active account) or until the Content is deleted by you.

Geolocation Data: When you share your Geolocation data with us as part of your Content, the information is retained for as long as the Content remains on our system (i.e., until you delete the Content or your account). 

Address Book Data: Where we keep phone numbers, we keep them in a hashed form and they are only used to help find your friends where you choose to do so. This information is retained indefinitely (i.e., as long as you have an active account) as it is required to provide and operate an account for you.

5 What controls do you have over your information

Notification: In the settings of the applications you can choose and control which notifications you receive about our Services.

Block or Hide Users.

Friend of Friends: You can choose to allow friends of your friends to see the Content you share. You can control this at any time in the settings of the applications.

Time Zone: When you create an account we determine your time zone for the purpose of providing you our Services. In the settings of the applications you can change your time zone at any time.

Integrations: From time to time we may offer integrations with partners to provide you certain features. If those partners require you to log into your account on their services to avail of the feature, you will be able to control those integrations in the settings of the applications at any time. 

Delete Your Account: In the settings of the applications you can choose to delete your account at any time. If you choose to delete your account, your account will be scheduled for deletion. This process takes approximately 30 days.

If your account is permanently suspended and you choose to delete your account, we will keep Account Creation Data related to your account to prevent permanently suspended users from creating new accounts. 

6 What rights do you have over your information

Privacy is a fundamental human right. That means every person that uses our Services, irrespective of where they reside, can expect the same things from us. Whether you are in Europe, one of the 50 U.S. States, Latin America, the Middle East, Africa, Japan, Asia Pacific, or anywhere in between, you can:

Delete Your Account through the settings in the applications or by contacting privacy support;

Understand who we share your data with by reading this list of service providers and partners or by contacting privacy support;

Get a copy of your information by contacting privacy support;

Correct your information by using the controls in the application or by contacting privacy support;

Appeal a decision related to your information by contacting privacy support;

Ask a question about our privacy practices by contacting privacy support;

Contact our Office of Data Protection by contacting privacy support.

7 Children data

PEPREC never knowingly or willingly collects any personal data concerning children under 13 years of age. Depending on where you live, if you are under the age of consent in your country, a parent or guardian may also have to provide consent for you to use our Services.

 If you are under 13, please do not use PEPREC.

8 International transfers

Some of the partners and processors referred to in this policy are located outside of the European Union.

In such case, we ensure that:

the personal data is transferred to countries recognized as offering an equivalent level of protection or,

For personal data transferred outside of countries recognized by the European Commission as having a sufficient level of protection, any of the mechanisms offering appropriate guarantees is used, for which provision is made by applicable regulations, and notably the adoption of the standard contractual clauses of the European Commission.

9 Contact

The data controller for our Services is PEP REC Ltd., with a registered office located at Riga, LATVIA, and which is registered under number 40203567793 with the Latvia Companies Registry.