Privacy Policy

Our Privacy Statement concisely explains how Pepper Train Private Limited collects and uses your data when you use this website/application. Pepper Train Private Limited is dedicated to protecting user privacy. You are urged to carefully read the Privacy Policy as a visitor to the Site or a Customer. You consent to Pepper Train Private Limited's collection and use of your data in the ways specified in this Privacy Policy by using the services made available by the Site.

What information we collect

We may collect the following information as a part of the registration process on the Pepper Train Private Limited collect visitors: Full Name, email address, mobile phone number, and contact details, postal code and demographic information such as preferences and interests and information about the pages on the site you visit/access.

How we use visitors’ information

This information is needed by Pepper Train Private Limited in order to comprehend your demands and give you better services, such as personalised features on the website and promotional offers delivered through websites and other channels. Periodically, we might contact you with information about new items, discounts, or other topics we think you'll find interesting. We'll use this data to keep track of past transactions in accordance with any legal and regulatory requirements. Additionally, Pepper Train Private Limited may make use of contact information internally to focus on improving its products.

Security

We are devoted to protecting the security of your information. We have appropriate physical, technical, and administrative safeguards in place to prevent unauthorised access to or disclosure of the information we collect online.

WHO WILL RECEIVE YOUR INFORMATION?

Your financial information won't be used by Pepper Train Private Limited for anything other than to execute a transaction with you. Your personally identifiable information will not be given to third parties by Pepper Train Private Limited, who also doesn't rent, sell, or share it. It is possible for Pepper Train Private Limited to share your information with its business partners and affiliates when doing so is essential to deliver the goods or services you've requested.

MODIFICATIONS TO THIS PRIVACY POLICY

This privacy statement may be updated at any moment by Pepper Train Private Limited. When we do, we'll contact you to let you know. To keep up with changes to this policy, we encourage Users to visit this page regularly. By doing so, they can learn how we're assisting in the protection of their personal data. You understand and agree that it is your duty to frequently examine this privacy statement and be aware of updates.

POLICY FOR RETURNS AND EXCHANGES

Within five days of receiving the merchandise, you may return any damaged or defective items you purchased from us. There will be no cash reimbursement for returns or exchanges; only credit notes will be accepted. The receipt has the date of purchase printed on it. However, we are unable to give you a return or exchange after the first five days of receiving the item.

Important information

Products can only be exchanged or returned with the original receipt.

Refunds or exchanges are subject to examination; if they are rejected, no refunds or exchanges will be made.

The product must be brand-new and undamaged, just as you received it.
Additionally, it must be in its original packing.

Our return and exchange policy may occasionally change.

It is recommended to transfer the coconut oil from its original plastic packaging to a dark glass container with a tight-fitting lid. This will help to preserve the quality and extend the shelf life of the oil by protecting it from exposure to light and air, which can cause oxidation and spoilage. Additionally, using a glass container can reduce the risk of any harmful chemicals from the plastic packaging leaching into the oil. When transferring the oil, make sure to use a clean and dry utensil to prevent contamination.