Pencil Test Privacy Policy
Updated October 6, 2026
Pencil Test keeps your drawings and test recordings on your iPad. It sends information to our feedback service only when you choose Send feedback. You can use the testing, saving, comparison, and replay features without sending feedback or creating an account.
Your local tests
Drawings, recorded measurements and events, saved test history, test names, and notes are stored locally. The app does not automatically upload them or provide cloud test-history sync. Replaying a test does not send data.
If you export, share, or print a drawing or report, you choose its destination using the iPad's sharing or printing controls. Copies you create and any iPadOS backups are managed separately from the app's feedback service.
Information sent with feedback
Each feedback submission contains:
- The message you write and the category you select: a problem, feature suggestion, or general feedback.
- The app version and build number.
- A random submission reference ID and the submission format version. The reference identifies that feedback request, not your device or an account.
- Your reply email address, only if you enter one.
- A diagnostic summary, only if you turn on Include diagnostic summary.
The message is limited to 5,000 characters. Please avoid including sensitive information you do not want to share. Information you voluntarily put in the message is sent as part of that message.
The optional diagnostic summary can include iPadOS version, generic iPad hardware model, the Pencil model shown in the app, language/region setting, time zone, a test-session reference, recorded sample and stroke counts, recorded duration, and which supported input features were observed. Recorded activity is limited to counts, a duration of up to 24 hours, and up to eight feature names; it does not include raw measurements or drawings. Hardware-model labels and test references are not device serial numbers or persistent installation identifiers.
Open More test options → Send feedback to choose what to send. Leave Email for a reply (optional) empty to omit an email address. Include diagnostic summary is off by default; expand Review the diagnostic summary before deciding whether to include it. App version, build, message, category, and submission reference are included even when diagnostics is off.
A feedback draft stays on your iPad until you send or discard it. If sending fails, the app keeps the draft so you can explicitly retry with the same reference. It does not upload feedback in the background while you draw or open saved tests.
How feedback is used
We use submitted feedback to answer support requests, investigate problems, improve the app, and manage the feedback service. If you provide an email address, it is stored with your message and any diagnostic summary, so that submission can be linked to you through the address. We use the address to reply about your request.
Pencil Test has no advertising, advertising tracking, or automatic analytics. We do not sell submitted feedback or use it for advertising. The app does not collect Apple Account information, advertising identifiers, device serial numbers, or precise geographic location through the feedback form. Drawing coordinates are excluded from diagnostic summaries.
Storage and retention
Feedback is stored privately with Amazon Web Services in the United States, encrypted in transit and at rest. Access is limited to authorized operation and support of the feedback service.
Feedback files are scheduled to expire after 365 days in storage. A small record containing the submission reference, a content fingerprint, receipt time, and storage reference is scheduled to expire after 366 days to prevent duplicate submissions. Daily intake totals expire after three days. These automatic expiration processes are asynchronous, so removal may occur after the stated period rather than at an exact time.
Operational logs are retained for seven days. They record service request references, response status and size, and generic service/runtime information, not feedback messages, email addresses, or diagnostic summaries. The network service processes your IP address to deliver a submission; our stored feedback, duplicate-prevention records, and configured application logs do not retain raw IP addresses.
Remove local data or request help
To delete a saved test and its name, notes, drawings, and measurements, open More test options → Saved tests, swipe left on the test, and choose Delete. Repeat for other saved tests you want to remove. To discard the current unsaved test, choose New test → Start fresh without saving. Clear canvas removes visible ink but keeps the test's recorded measurements; it is not full test deletion.
To remove an unsent feedback draft, open Send feedback and choose Discard draft. Deleting local tests or drafts does not delete feedback already submitted, exported copies, or backups.
For a privacy question or a request to delete submitted feedback, open More test options → Send feedback and describe your request. Include the original receipt/reference ID if available so we can locate the submission. If you want a reply, enter an email address you control in the optional reply field. We may need to verify the request before deleting feedback; possession of a reference ID alone does not authorize deletion. No account is required.