Software & Tools:
Microsoft Excel (data cleaning, transformation, visualization)
UI Path (automation and workflow optimization)
Jira & BigPicture (Agile project tracking and sprint planning)
Miro (process mapping, stakeholder diagrams)
Google Sheets, Microsoft Teams, Office 365
Languages:
HTML
Methodologies:
Agile and Waterfall
Data Handling:
Structured data formats (CSV, Excel)
Unstructured data processing and analysis
Conducted functional and usability gap analysis of the LMS system to identify improvement areas
Facilitated stakeholder interviews and elicitation sessions to define system requirements
Developed business process flows, use cases, and diagrams to visualize operations (e.g., RFID implementation)
Created performance and operations reports to support business decisions and continuous improvement
Analyzed sensitive client data (PII, PHI, GDPR, FERPA) for compliance and risk management
Collaborated across departments to coordinate events, retail operations, and marketing campaigns
Supported business growth through market research, customer data insights, and workflow streamlining
Applied critical thinking to optimize store layouts, promotional planning, and inventory handling
Demonstrated strong communication and cross-functional collaboration in client-facing and team-based roles
You can Download my resume using the link Below