Privacy Policy

Privacy Policy

Last Updated: May 2026

1. Introduction

Welcome to PDF Scanner ("App," "we," "us," or "our"). We are committed to protecting your privacy and ensuring you have a positive experience on our App. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and associated services.

Please read this Privacy Policy carefully. If you disagree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Information You Provide Directly

 File and Document Data

Depending on which features you use, the app may process the following:

- Camera and photos: When you capture, upload, or import images using our scanner or image picker feature, we process those images on the editing preview screen and create files in these formats (PDF, DOCX, XLSX, PPTX, TXT) when you save them after processing.

- PDF and Document Files: When you upload files (PDF, DOCX, XLSX, PPTX, TXT) for conversion, OCR text recognition, or editing, we process these files to provide the requested services. These files may be stored temporarily on our servers to complete the conversion or processing.

- Text extracted from images/documents: OCR (optical character recognition) results.

- Contact data (optional): Business card fields (name, phone, email, etc.) if you choose to save to contacts.

2.2 Information Collected Automatically

Device Information

- Device type, operating system, and device identifier.

- App version and build number.

- Device storage.

Usage Data

- Features and tools accessed within the App.

- Duration and frequency of App usage.

- Actions performed (e.g., document conversions, file uploads).

- Error logs and crash reports.

- Analytics data through Firebase.

Network Information

- IP address.

- Internet connection type and status.

- API request logs.

Location Data

- We do not collect precise location data. We may collect general geographic location based on IP address for service optimization.

Camera and File System Permissions

- When you grant permission to access your camera (for scanning), photos, or files, we use these permissions only to provide the requested service. We do not store or access these without your explicit action.

3. How We Use Your Information

3.1 Service Delivery

- We process your data to provide app features, including:

- Scanning and enhancing documents;

- Resizing pages and image editing;

- OCR and text extraction;

- Converting files (e.g., image to PDF, PDF to Word/Excel/PowerPoint/Text);

- Word/Excel/PowerPoint/Text editing services with many powerful editing tools.

- Sharing, printing, and exporting files;

- Sending files to your PC through local transfer;

- Optional passcode-based protection for documents.

3.2 App Improvement

- Analyzing App usage patterns and features.

- Identifying bugs, crashes, and performance issues.

- Improving user interface and user experience.

- Conducting research and analytics.

3.3 Communication

- Sending push notifications about App updates, new features, or important notices.

- Responding to your support inquiries.

- Sending promotional content (only if you opt in).

3.4 Compliance and Security

- Enforcing our Terms of Service and other agreements.

- Detecting and preventing fraud and unauthorized access.

- Protecting the rights, property, and safety of our app, users, and the public.

- Complying with legal obligations and law enforcement requests.

4. Third-Party Services and Data Sharing

We share information with the following third-party services to provide and improve our App:

4.1 Firebase (Google)

Services Used: 

- Firebase Crashlytics (crash reporting).

- Firebase Remote Config (feature configuration).

- Firebase Messaging (push notifications).

Data Shared: 

- App crash logs and performance metrics.

- Device identifiers.

- User engagement metrics.

- Anonymized usage data.

4.2 Google ML Kit

Services Used: 

- Text Recognition (OCR) for document processing.

Data Shared: 

- Images and PDF content processed for text recognition.

- Processing occurs primarily on-device; data may be sent to Google's servers for processing.

4.3 Service Providers

We may share information with third-party service providers who:

- Host and maintain our backend infrastructure.

- Provide analytics and crash reporting services.

- Send communications on our behalf.

All service providers are contractually obligated to maintain the confidentiality of your information and use it only for the purposes specified.

4.4 Legal Compliance

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

- Comply with legal obligations or government requests.

- Enforce our Terms of Service and other agreements.

- Protect the security or integrity of our App.

- Protect the rights, property, and safety of our users or the public.

5. Data Security

5.1 Security Measures

We implement comprehensive security measures to protect your information:

- Encryption: Data is encrypted in transit using HTTPS/TLS protocols.

- Secure Storage: Files are stored with appropriate access controls.

- Regular Updates: We maintain security patches and updates.

- Monitoring: We continuously monitor for security threats.

5.2 Data Retention

- Uploaded Files: Temporary files are deleted from the server after processing is complete (typically within 24-48 hours).

- User Data: Saved documents are retained until you delete them or close your account/uninstall app.

- Crash Logs: Stored for 30 days for debugging purposes.

- Analytics Data: Retained for up to 12 months.

5.3 Data Storage

Your documents and outputs may be stored:

- In app-accessible local storage directories;

- Temporarily during conversion/preview/share flows;

- In user-selected export locations (for example: Downloads or gallery);

- As metadata in local storage/preferences (such as app settings and passcode lock hashes).

- We retain local data until you delete it from within the app or from your device storage.

5.4 Limitations

While we implement security measures, no system is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.

6. Your Privacy Rights and Controls

6.1 Access and Portability

- You have the right to request a copy of your data in a portable format.

6.2 Opt-Out Options

- Notifications: Disable push notifications in your device settings or app settings.

- Advertising: Limit ad tracking in your device's privacy settings.

- Analytics: Opt out of crash reporting in app settings (may impact our ability to fix bugs).

6.3 Do Not Track

If your device includes a "Do Not Track" feature, your request is respected within the limitations of our technology.

6.4 Regional Privacy Rights

EU/UK Residents (GDPR)

- Right to access, rectification, erasure, and portability of your data.

- Right to restrict or object to processing.

- Right to lodge a complaint with your local data protection authority.

- Right to withdraw consent at any time.

California Residents (CCPA)

- Right to know what personal information is collected and used.

- Right to delete personal information (with exceptions).

- Right to opt-out of the sale of personal information.

- Right to non-discrimination for exercising CCPA rights.

Canada Residents (PIPEDA)

- Right to access and correct personal information.

- Right to request deletion of personal information.

- Right to withdraw consent.

7. Children's Privacy

Our app is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

- Posting the updated privacy policy in the app.

- Updating the "Last Updated" date at the top of this policy.

- Requesting your consent if required by law.

Your continued use of the app after such notification constitutes your acceptance of the updated privacy policy.

9. International Data Transfer

Your information may be transferred, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from your home country. By using our app, you consent to the transfer of your information to countries outside your country of residence, including the United States and other countries that may not have the same data protection laws.

We ensure appropriate safeguards are in place, including:

- Standard contractual clauses (for international transfers).

- Adequate level of data protection in receiving countries.

- Your consent to the transfer.

10. Third-Party Links

Our app may contain links to third-party websites, apps, and services that are not operated by us. This privacy policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

11. California Shine the Light

Under California Civil Code Section 1798.83, California residents have the right to request information about the disclosure of personal information to third parties for direct marketing purposes. To make such a request, please contact us using the information provided in Section 12.

12. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:

Email: sajedurrahamanapp@gmail.com

We will respond to privacy inquiries within 30 days or as required by law.