Privacy Policy

Privacy Policy

Last Updated: May 2026

1. Introduction

Welcome to PDF Scanner & Convert Document ("App," "we," "us," or "our"). We are committed to protecting your privacy and ensuring you have a positive experience on our App. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App on Apple iOS devices and related services.

Please read this Privacy Policy carefully. If you disagree with our policies and practices, please do not use our App.

This policy applies to the iOS version distributed via the Apple App Store. It should be read together with our Terms and Conditions https://sites.google.com/view/pdfscanner-docscanner-scan-.

2. Information We Collect

2.1 Information You Provide Directly

Depending on which features you use, the App may process:

- Camera and photos: When you capture, upload, or import images using the scanner or photo picker, we process those images on your device and may create files in formats such as PDF, DOCX, XLSX, PPTX, and TXT when you save them after processing.

- PDF and document files: When you upload or open files (PDF, DOCX, XLSX, PPTX, TXT) for conversion, OCR, or editing, we process them to provide the requested service. Some processing may use our servers temporarily to complete the conversion.

- Text from OCR: Optical character recognition results extracted from images or documents.

- Contact data (optional): Business or visiting card fields (name, phone, email, etc.) only if you choose to save details to your iOS Contacts app.

- Passcode / lock data: If you use optional document protection, passcode data is stored locally on your device (not sent to our servers as plain text).

2.2 Information Collected Automatically

- Device information: Device model, iOS version, app version, language, and general device settings.

- Crash and diagnostic data: Error and crash reports when the app fails (via Firebase Crashlytics). 

- Network information: IP address, connection type, and API request logs needed to operate cloud conversion features.

- Push notification tokens: If you allow notifications, a device token is used to deliver messages (Firebase Cloud Messaging), as described in Section 4.

We do not collect precise GPS location. We may infer general region from IP address for service optimization.

2.3 iOS Permissions

The App requests Apple system permissions only when needed for features you use:

| Permission | Purpose |

| Camera | Scan documents, ID cards, passports, visiting cards, QR codes, and barcodes |

| Photo Library (read) | Import images and files from your library |

| Photo Library (add) | Save scanned or edited images to your library when you export |

| Contacts | Save visiting card / business card details when you choose “Save Contact” |

| Notifications | App updates, feature notices, and service messages (optional) |

| Local network / files | Open, save, and share documents via the iOS Files app and share sheet |

| Files / share sheet | Open, save, export, and share documents via the iOS Files app and share sheet |

You can revoke permissions anytime in Settings → Privacy & Security on your device. Some features will not work without the relevant permission.

3. How We Use Your Information

We use information to:

- Provide scanning, editing, OCR, conversion, merging, signing, QR/barcode tools, folder organization, sharing, printing, and optional passcode protection.

- Operate server-side conversion (e.g., PDF to Word/Excel/Text/PowerPoint) when you use those features.

- Improve performance, fix bugs, and analyze usage patterns.

- Send push notifications (if enabled).

- Enforce our Terms, prevent fraud, and comply with law.

- Respond to support requests.

4. Third-Party Services and Data Sharing

4.1 Firebase (Google)

- Crashlytics – crash and stability data.

- Remote Config – feature configuration.

- Cloud Messaging – push notifications. 

Data may include device identifiers, crash logs, and aggregated usage metrics.

4.2 Google ML Kit

- On-device text recognition (OCR) for document processing.

- - Text recognition runs on your device; we do not send your scanned images to Google for OCR in normal use.

4.3 Document Conversion Services

- PDF and office conversions may be processed on our servers or third-party infrastructure. Files are retained only as long as needed to complete the service (typically 24–48 hours), then deleted.

4.4 Apple

- Distribution and system services (App Store, share sheet, Photos, Contacts, printing) are provided by Apple Inc. under Apple’s terms and privacy practices. We do not receive your Apple ID password. This version does not offer Apple In-App Purchase subscriptions.

4.4 Service Providers

We may use hosting, analytics, and support providers bound by confidentiality obligations.

4.5 Legal Disclosure

We may disclose information when required by law, court order, or to protect users, the public, or our rights.

We do not sell your personal information.

5. Data Storage and Security

5.1 On Your Device (Local-First)

By default, scans and documents are stored in app-accessible storage on your iPhone or iPad (and locations you choose when exporting, e.g., Files or Photos). You control deletion via the App or iOS Settings.

5.2 On Our Servers

Temporary copies of files submitted for cloud conversion are deleted after processing, usually within 24–48 hours.

5.3 Security Measures

- HTTPS/TLS for data in transit  

- Access controls on servers  

- Security updates and monitoring  

No system is 100% secure. You are responsible for your device passcode and Apple ID security.

5.4 Retention

| Data type | Retention |

| Local documents | Until you delete them or uninstall the App |

| Server conversion files | Typically 24–48 hours after processing |

| Crash logs | About 30 days |

| Analytics | Up to 12 months (aggregated where possible) |

6. Your Privacy Rights and Controls

- Access / deletion: Delete content in the App or uninstall the App. Contact us for data requests.

- Notifications: Disable in iOS Settings → Notifications → [PDF Scanner & Convert Document].

- Permissions: Manage in Settings → Privacy & Security.

- Analytics: Managed by Firebase Crashlytics as part of app diagnostics; there is no separate analytics opt-out screen in the app today.

Regional rights

- EEA/UK (GDPR): Access, rectification, erasure, restriction, objection, portability, and complaint to your supervisory authority.  

- California (CCPA/CPRA): Know, delete, correct, and opt out of sale/sharing (we do not sell personal information).  

- Canada (PIPEDA): Access, correction, and withdrawal of consent.

7. Children’s Privacy

The App is not directed to children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children. Contact us if you believe a child provided data; we will delete it.

8. International Data Transfers

Your information may be processed in countries other than your own (including the United States). We use appropriate safeguards where required by law.

9. App Tracking

We do not use the App for cross-app tracking for advertising purposes and do not request Apple’s App Tracking Transparency (ATT) permission for third-party ad tracking. Firebase and similar tools may collect technical diagnostics as described above.

10. Changes to This Policy

We may update this policy. Material changes will be reflected by updating the “Last updated” date and, where required, in-app notice or consent. Continued use after changes means you accept the updated policy.

11. Third-Party Links

The App may link to third-party sites or services. We are not responsible for their privacy practices.

12. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:

Email: sajedurrahamanapp@gmail.com

We aim to respond to privacy requests within 30 days or as required by applicable law.

This Privacy Policy is provided for the iOS application “PDF Scanner & Convert Document” on the Apple App Store.