ChartAI - Policy

Privacy Policy

Last Updated: Feb 30, 2025

This privacy notice, provided by ChartAI Studio (operating as Chart AI), outlines how and why we may collect, store, use, or share your information when you engage with our services. If you disagree with our policies or practices, we advise against using our services. For any questions or concerns, please reach out to us at aichartai@proton.me.

What Data Do We Collect?

Information You Provide

Using Chart AI typically does not require sharing personal data. When personal details (such as names, addresses, or email addresses) are collected, it is usually done voluntarily. We do not share this information with third parties without your explicit approval.

When establishing, modifying, or clarifying a contractual relationship, or responding to inquiries, we gather and use personal data as needed for these purposes (inventory data). We also collect and process personal data to enable your use of our web services (usage data). All personal data is retained only as long as necessary for its intended purpose (e.g., handling inquiries or contracts), while adhering to tax and commercial retention requirements. In specific cases, authorities may request access to this data for purposes such as criminal investigations, hazard prevention, or enforcing intellectual property rights.

Please note that data transmitted over the internet (e.g., via email) may have security vulnerabilities. Complete protection against unauthorized access is not guaranteed.

The use of contact information published in our legal notice for unsolicited advertising or informational materials is strictly prohibited, unless prior consent has been granted or an existing business relationship is in place.

We and any third parties mentioned on this website reserve the right to take legal action against unsolicited advertising or unauthorized commercial use of data.

Automatically Collected Information

When you visit or use our services, certain information is automatically collected. This does not reveal your identity (e.g., name or contact details) but may include device and usage data, such as your IP address, browser type, operating system, language preferences, referring URLs, device name, location, and usage patterns. This data helps maintain the security and functionality of our services and supports internal analytics.

Like many businesses, we use cookies and similar technologies to gather information.

The data we collect includes:

Log and Usage Data: This includes diagnostic, usage, and performance information automatically recorded by our servers when you access our services. It may encompass your IP address, device details, browser settings, activity timestamps, pages viewed, searches, and feature usage. IP addresses are anonymized for privacy.

How Do We Use Your Information?

We process your personal data for various purposes, including:

Sending marketing and promotional communications, provided they align with your preferences. You can opt out of these communications at any time (see "Your Privacy Rights" below).

Evaluating the effectiveness of our marketing campaigns to better tailor them to your interests.

Legal Basis for Processing Your Data

For users in the EU or UK, the following applies:

Under the General Data Protection Regulation (GDPR) and UK GDPR, we rely on the following legal grounds to process your data:

Consent: We process your data if you have given explicit permission for a specific purpose. You may withdraw consent at any time.

Legitimate Interests: We may process your data when necessary to achieve our business objectives, provided these do not override your rights and freedoms. Examples include sending promotional offers or supporting marketing efforts.

Legal Obligations: We process data to comply with legal requirements, such as cooperating with law enforcement or defending legal claims.

Vital Interests: We may process data to protect your safety or the safety of others in emergency situations.

Use of Cookies and Tracking Technologies

We employ cookies and similar technologies to store or access information.

Analytics and Marketing Tools

Google Analytics

This website uses Google Analytics, a service provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics helps us analyze user behavior by collecting data such as page views, session duration, operating systems, and user origins. This data is aggregated into a user ID and linked to the user’s device.

The service also tracks interactions like mouse movements, clicks, and scrolls. Google Analytics uses advanced modeling and machine learning to enhance data analysis.

Data collection is based on your consent under Art. 6(1)(a) GDPR and § 25(1) TTDSG. You may revoke consent at any time. Data is transferred to Google servers in the USA under EU Commission standard contractual clauses.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this notice, unless extended retention is required by law (e.g., tax or accounting regulations).

When no longer needed, we delete or anonymize your data. If deletion is not immediately possible (e.g., due to backup storage), we securely isolate the data until deletion can occur.

Children’s Privacy

Our services are not intended for individuals under 13. If we discover that we have collected data from a child under 13 without parental consent, we will delete it promptly. Parents or guardians who believe their child has provided personal data should contact us using the details below. Note that age restrictions may vary by jurisdiction.

Data Sharing

We share limited, non-personally identifiable information with Google Analytics.

Aggregated or pseudonymous data may be shared with partners for analytics or marketing purposes. We do not share personally identifiable information (e.g., names or email addresses) without your consent. Third-party services integrated with our platform may collect data under their own privacy policies.

Your Privacy Rights

Depending on your location, you may have the following rights under applicable data protection laws:

Request access to or a copy of your personal data.

Request correction or deletion of your data.

Restrict or object to data processing.

Withdraw consent for data processing.

To exercise these rights, contact us using the details provided below.

If you believe we are unlawfully processing your data, you may file a complaint with your local data protection authority (e.g., in the EEA, UK, or Switzerland).

Opting Out of Marketing: You can unsubscribe from marketing communications at any time by contacting us. Note that service-related communications may still be sent.

Managing Cookies: Most browsers accept cookies by default. You can adjust settings to reject or remove cookies, though this may affect service functionality.

Updates to This Notice

We may update this privacy notice periodically. Changes will be indicated by a revised "Last Updated" date. Significant changes may be communicated via a notice on our website or direct notification. We encourage you to review this notice regularly to stay informed about how we protect your data.

For questions or concerns about this notice, email us at aichartai@proton.me