This Privacy Policy applies to the PDF Probe – PDF Reader mobile application and any related services operated by Joy Flows (collectively, the "Application"). Joy Flows is referred to herein as the "Service Provider."
1. Information Collection and Use
When you download and use the Application, we may collect certain information to ensure proper functionality. This may include:
Your device’s Internet Protocol (IP) address.
Details of your usage, such as the pages visited, dates and times of visits, and time spent on those pages or within the Application.
The mobile operating system you are using.
2. Cookies and Tracking Technologies
The Application or its third-party SDKs may use cookies, pixels, and similar tracking technologies to support functionality, analytics, and service delivery. Where required by applicable law, the Service Provider will obtain your consent before using any non-essential tracking technologies.
3. Your Rights
You have the right to request access to, correction of, or deletion of your personal data held by the Service Provider. You may also withdraw your consent at any time where processing is based on it. To exercise these rights, please contact us at mailto:bagiangushm5316@gmail.com.
4. California Privacy Rights (CCPA/CPRA)
If you are a resident of California, you have the right to know what personal information is collected, the right to delete such information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights. To exercise your CCPA/CPRA rights, please contact us at mailto:bagiangushm5316@gmail.com.
The Service Provider may use the information you provide to send important notices, required legal disclosures, and, where permitted by law, marketing communications. To enhance your experience, we may request certain personally identifiable information (including but not limited to mailto:bagiangushm5316@gmail.com), which will be retained and used as described in this policy.
5. Third-Party Access and Disclosure
We periodically transmit aggregated, anonymized data to external services to help improve the Application. We may also share your information with third parties as described in this policy.
The Service Provider may disclose User Provided and Automatically Collected Information:
As required by law (e.g., to comply with a subpoena or similar legal process).
When we believe in good faith that disclosure is necessary to protect our rights, ensure safety, investigate fraud, or respond to government requests.
With trusted service providers acting on our behalf, who are bound by confidentiality agreements and have no independent use of the disclosed information.
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence, including outside the European Economic Area (EEA). Where required by law, we will implement appropriate safeguards, such as:
Standard Contractual Clauses (SCCs) approved by the European Commission.
Adequacy decisions or other legally recognized transfer mechanisms.
Your consent, where required and legally permitted.
Please note that the Application utilizes third-party services with their own privacy policies.
We encourage you to review their policies.
7. Opt-Out Rights
You can stop all information collection by the Application by uninstalling it from your device. Please note that uninstallation does not automatically delete data already transmitted to the Service Provider or third parties. To request the deletion of previously collected data, please contact us at mailto:bagiangushm5316@gmail.com.
8. Data Retention Policy
We retain personal data only as long as necessary for the stated purposes:
User Provided Data: Retained during your use of the Application and for 12 months thereafter, unless law requires a longer period.
Automatically Collected Data: Retained for up to 24 months from collection, unless law requires a longer period.
Aggregated/Anonymized Data: Retained indefinitely as it does not identify you.
Legal Compliance: Retained as long as required by applicable law.
You may request the deletion of your personal data subject to legal obligations. Note that some data may be essential for the Application's functionality.
9. Children’s Privacy
The Application is not intended for children under 16 years of age (or the higher age required by local law). We do not knowingly solicit data from or market to children. If we discover that a child under 16 has provided personal information, we will immediately delete it. Parents or guardians who believe their child has provided data should contact us at mailto:bagiangushm5316@gmail.com.
10. Security and Data Breach Notification
We are committed to safeguarding your information through physical, electronic, and procedural safeguards. In the event of a data breach affecting your personal data, we will notify you in accordance with applicable legal requirements, detailing the nature of the breach and our remediation steps.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy with an effective date. Where required by law, we will seek your consent prior to such changes taking effect. Previous versions are available upon request via mailto:bagiangushm5316@gmail.com.
Effective Date: 2026-09-29
12. Your Consent
By affirmatively opting in to relevant features or actions, you provide consent where processing is based on it. You may withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
13. Contact Us
If you have any questions regarding privacy or our practices, please contact the Service Provider via email at mailto:bagiangushm5316@gmail.com.