Privacy Policy

Effective Date: July 09, 2026
App Name: PDFGo
Developer: NOVAHUB PTE. LTD.
Contact: Novahub@gmail.com

1. Introduction

Welcome to PDFGo.

PDFGo is a lightweight document management application that helps users read, manage, create, and process documents. We are committed to protecting your privacy and ensuring that your personal information is handled securely.

This Privacy Policy explains how we collect, use, and protect information when you use the PDFGo application.

By using PDFGo, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Files and Documents

PDFGo may access documents, images, and files that you choose to import or process within the app.

These files are used only to provide requested features, including:

• Viewing documents

• Creating PDF files

• Extracting text from images or PDFs

• Processing document-related AI requests

• Adding PDF annotations

Your documents are not used for advertising purposes.

2.2 Device Information

We may collect limited device information, including:

• Device model

• Operating system version

• App version

• Language and region settings

• Basic performance information

This information helps us improve app stability and user experience.

2.3 Usage Information

We may collect information about how you use PDFGo, including:

• Features used

• App interactions

• Crash reports

• Performance data

This information helps us improve product quality and reliability.

3. How We Use Your Information

We use collected information to:

• Provide and maintain PDFGo services

• Improve app performance and features

• Fix technical issues

• Improve user experience

• Prevent abuse and ensure app security

4. Document Processing and AI Features

Some PDFGo features require document processing, including:

• OCR text extraction

• AI document questions and answers

When using these features, your selected content may be processed to provide the requested results.

We only process documents necessary for completing your request.

5. Data Security

We take reasonable technical and organizational measures to protect your information.

Your imported documents remain private and are not publicly shared.

6. Advertising and Third-party Services

PDFGo may display advertisements through third-party advertising providers.

These providers may collect limited information according to their own privacy policies to provide personalized or non-personalized advertisements.

Premium users may access additional benefits without advertisements.

7. Your Rights

You can:

• Delete imported documents

• Stop using the application

• Manage permissions through your device settings

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be reflected by updating the "Last Updated" date.