CUSTOMER SUPPORT & HELP CENTER — PDF EDITOR
Need help, have a question, or want to report a bug? We are here to help!
CONTACT SUPPORT:
• Email: harrshbermann@gmail.com
• Response Time: Typically within 24 hours.
• Please include your device model (e.g., iPhone 15 Pro, iPad Air) and iOS version when reaching out.
FREQUENTLY ASKED QUESTIONS:
1. How do I edit existing text in a PDF?
Open PDF Editor, tap "Edit Text & PDF", and select your document. Tap on any text block on the page. A bounding box will highlight the text. You can edit the words directly in the input bar, adjust font sizes, change colors, or backspace to delete text.
2. Does the app work offline?
Yes! Vector editing, merging, and compression work completely offline without an internet connection. Only the optional "AI Magic Edit" feature requires an active internet connection to contact the Gemini Vision API.
3. How do I merge multiple PDFs?
Tap "Merge PDFs" from the dashboard, select two or more files from your device, drag to rearrange the page sequence, and tap "Merge Files".
4. How do I cancel a subscription or request a refund?
PDF Editor is free to download. Any in-app purchases are billed directly through Apple. To request a refund, visit reportaproblem.apple.com with your Apple ID.