Stay in touch with PCS Digital

PCS national will not now contact you via your workplace email (although you may still see emails from your PCS branch or group) so we are asking members to keep their contact details updated.

Questions and Answers

1. Have you registered for PCS Digital yet?

If the answer is no, please see the article below about what PCS Digital is and why you should register.

2. Is your phone number and email address up to date?

If not you can do this via PCS Digital. Login and go to Membership/My Record where you can update these details. We rcommend that you use your personal email and phone number to ensure that you can be contacted.

3. What other information can I update at PCS Digital?

You can access and update your membership profile, including changing your workplace within your current employer if it needs to be updated. You can also access details of your branch committee, including your local rep and branch secretary.

4. Why is it important for me to register my contact details?

The union will be unable to provide the latest information and updates to you if you have not registered your contact details. This will also be important if you need assistance from the union and you can find details of your local reps at PCS Digital.

What is PCS Digital?

PCS Digital is a new digital application for members (as well as reps and branches) which went live on 15 January 2020.

It is the application which gives our members access to a range of new online services to manage their membership and get the best out of the union. It uses cutting edge digital technology and replaces all of the functionality of the previous iMembership system. It will be the platform that PCS will use to develop branch management, communication and support functions for reps and members.

In PCS Digital:

• All members can access and update member profile data

• Branch officers can access data on branch members and manage their branch

• All reps can access the organising app

How can I access PCS Digital?

PCS Digital gives access to important personal data and therefore security is the top priority. Registration for PCS Digital requires a new PCS membership number (see below for how to obtain this); once registration is complete access will be through a user name and password and then a login screen. Existing members of PCS can register for PCS Digital here:  Sign up to PCS Digital

If you already have access to PCS Digital login here:  Login to PCS Digital 

As a member what can I do in PCS Digital?

You can access and update your membership profile, including change your workplace within your current employer if it needs to be updated. You will be able to access details of your branch committee, including your local rep and branch secretary.

Who should I contact if I need support?

If you have a technical problem then contact CRMsupport@pcs.org.uk  

This email address will be managed during normal working hours and we will attempt to rectify the problem as soon as possible.

Browsers

You will have the best experience of PCS Digital by using an up-to-date browser, such as Google Chrome, Firefox, or Microsoft Edge.

Has my membership number been changed?

YES - all members have a new membership number which begins with a P, followed by 7 numbers (e.g., P1234567). You can only use your new PCS Membership number to register for PCS Digital.

However, all those in membership before 15 January 2020 (when PCS Digital went live) will have retained their old PCS membership number. Either membership number is valid and can be used for any enquiries or completing any official forms, other than registering for PCS Digital.

How can I find my new membership number?

• Every email PCS sends to personal email addresses contains the new membership number.

• Branch Officers have access to membership numbers. Contact a local PCS Rep.

• You can ring the PCS Support centre on 0800 317464.