Effective Date: 24-04-2025
App Name: PCPC Senior Citizen Service
Organization: Commissioner of Police Pimpri Chinchwad
The PCPC Senior Citizen Service app is developed and maintained by the Commissioner of Police Pimpri Chinchwad with the objective of delivering emergency police services specifically to senior citizens aged 60 years and above. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. We are committed to ensuring that your privacy is safeguarded and respected at all times. By using our application, you agree to the terms outlined in this policy.
This app is operated by the Commissioner of Police Pimpri Chinchwad, a public safety authority serving the Pimpri-Chinchwad region. If you have any questions about this Privacy Policy or how your personal information is handled, you may contact us directly via email at sr.citizenpcpc@gmail.com or by phone at +91 9689226309. We are here to support you and address your privacy concerns.
The PCPC Senior Citizen Service app is specifically designed to provide senior citizens with immediate access to emergency police assistance. It serves as a direct line between the user and law enforcement, enabling faster response in times of crisis or distress. The application is intended solely for citizens aged 60 years and above, and it is a vital part of our community outreach and support services.
To deliver effective emergency services, we collect and maintain certain personal and sensitive information from users. This includes your full name, contact number, Aadhar number, residential address, health condition, phone number, gender, and marital status. In addition, users may voluntarily provide other relevant data that aids in service delivery. All of this information is considered confidential and is handled with the highest standards of data protection and privacy.
The information collected through the app is used strictly for operational purposes. It helps us authenticate users, verify identities, and provide personalized emergency assistance. We also use this information to deliver customer support services and coordinate with relevant personnel during emergency situations. The data is not used for marketing, advertising, or shared with any commercial third parties. Every piece of information is used solely for fulfilling our commitment to senior citizen safety.
We take the security of your personal data very seriously. All information collected is stored securely in cloud-based servers, which are protected with industry-standard encryption and strict access controls. Only authorized personnel within the police department are granted access to this information, and it is used solely for official and service-related purposes. These security practices are in place to prevent unauthorized access, loss, misuse, or alteration of your data.
As a user of the PCPC Senior Citizen Service app, you have important privacy rights. You may at any time request the deletion of your personal data from our records. If you find that any of the information we hold about you is incorrect, you have the right to access and correct it. You can submit such requests by contacting us via email at sr.citizenpcpc@gmail.com, and we will respond promptly and in accordance with applicable laws.
We retain your personal information only for as long as it is required to provide the emergency services and fulfill our legal obligations. Once your data is no longer necessary for these purposes, we ensure that it is securely deleted or anonymized so that it can no longer be associated with you personally. We do not store unnecessary data or retain any information without valid reason or legal basis.
Our application is not intended for use by children under the age of 18. We do not knowingly collect any data from individuals below this age group. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete such data from our records. The service is exclusively for senior citizens and should only be used by eligible individuals or their guardians on their behalf.
We do not integrate or share your data with any third-party companies or advertising networks. Your information is used solely by the PCPC Senior Citizen Service team to coordinate emergency services and ensure your safety. We do not sell, rent, or disclose your data to outside organizations or private entities.
This Privacy Policy may be updated periodically to reflect changes in legal requirements, service updates, or security improvements. Whenever we make changes, we will notify users within the app through an update notification, and the updated policy will be made available within the app interface and on the app listing (e.g., Google Play Console). We encourage users to review the policy periodically to stay informed about how their data is protected.
If you have any questions, concerns, or requests regarding your privacy or our data handling practices, please contact us using the details below:
Commissioner of Police Pimpri Chinchwad
📧 Email: sr.citizenpcpc@gmail.com
📞 Phone: +91 9689226309
By continuing to use the PCPC Senior Citizen Service application, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data in accordance with its terms.