SM 13: ISO 9001:2015 Certification (5%)
Objective: Third Party will grant accreditation based on their matrix
Measure: ISO Certification
Frequency of Updating the Measure: Ideally, there should be a weekly update on the developments on the ISO preparations for audit proper
OPR: Administrative and General Services Department
Responsible for Setting the Targets: AGSD Department Manager
Responsible for Tracking and Reporting the Targets: DM-AGSD, DC-HR and ISO focal person
Accountable for Targets: DM-AGSD, DC-HR and ISO focal person
Computation: Based on third party’s accreditation matrix, evidence requirements and interviews
Required Data in Calculating Measure: List of action items on the ISO accreditation
Where and How is it Acquired: Administrative and General Services Department/ Human Resources Division
Formula: Milestone
Rating System: All or Nothing
Baseline Data: 2021 : Failure of ISO Bidding | 2022 : Revision of Manual | 2023 : 1st Surveillance Audit Passed
Proposed Target (2024): PCA : ISO Certification
Proposed Target (Quarterly 2024):
1st : Internal Quality Audit | 2nd : Management Review | 3rd : External Audit | 4th : ISO Certification