They have multiple options:
When you sign up for recurring payments, your bills are automatically paid from your credit card, debit card or your bank account. You can choose when you want your bill to be paid, set a date when you want to stop recurring payments and even set a maximum payment amount. You have the following payment options:
Pay as a register user
Pay with no registration required
To pay your energy statement by phone, call 1-877-704-8470, and have your 11-digit account number ready.
By mail
PG&E
P.O. Box 997300
Sacramento, CA 95899-7300
By In person
Find a nearby location. Visit Locate a Payment Center.
Helping others
Want to help pay the energy bill of a friend, neighbor, college student, or local business financially affected by COVID-19? You can make a payment of any amount using our Energy Giving form. Your payment will be applied to their account to reduce any balance and reflected on their next month's bill. For security reasons, we cannot share any of your recipient’s account or balance information.
The process is simple.
Return your completed form and payment
Once processed, the recipient will receive an email or letter confirming their gift
Pay by mail
PG&E
Attention: Energy Giving Payment
P.O. Box 997300
Sacramento, CA 95899-7300
Do not mail cash. Make check payable to PG&E and indicate "Energy Giving Payment" in the memo line.
Pay in person
Due to COVID-19 our PG&E offices are temporarily closed. At this time, we are unable to process any gift payment form in person. Please purchase by mail.