Great people. Very honest and hard-working. I called about a damaged tire on a semi-trailer. The lady working the phones was a real angel. She informed me about her inventory and did not try to upsell anything. The technician who arrived was very kind and extremely transparent. Very honest people; I have been in trucking for 10 years and wish we had more people like those at Payne Heavy Equipment & Truck Repair.
Needed a new airbag for my trailer on Sunday morning and called this shop. Customer service was amazing from start to finish! I was given an estimate for repairs over the phone and technician did a great job on my trailer in a timely manner.
I would definitely recommend this business!
These people are absolutely amazing and kind. They helped me in my time of need when I was bringing my horse home after he passed away. I suffered a blow out and had no good spare. They came out and put a new tire on my trailer in a timely manner. They will always have my recommendation for any roadside work involving tires. Thank you so much for helping me and my boy get home.
Brian and Nicole are amazing! Quick response more than fair prices even for road calls! Brian came out to my location in Redlodge had me back on the road in no time. Used them again last week for an electrical issue (little more difficult) and to fix a so-called repair another company in Columbus tried to fix. Definitely recommend to any heavy equipment drivers in the area you won't be dissatisfied. Payne Heavy Equipment will be my go to from now on. Thank you
First of all I'd like to say thank you to Payne heavy equipment and truck repair. The service I received was by far the best ever.
The mechanic was a absolute professional no doubt.I would highly recommend them for any type of truck repair. I know, that if i ever break down anywhere near Columbus MT again they will be the first on my list to call.
In very bad weather had a flat and was in a bad location. Called Payne’s roadside repair and they showed up very quickly with professional attitude. Office staff even called and gave updates on the arrival time for the repair man. Repair was done and I was rolling again in timely manner. Will definitely use this company again. I wish all road assistance companies operated this way.
My radiator in my Freightliner cracked during very cold weather on a Saturday west of Billings. I luckily found Payne Heavy Equipment and Truck Repair and found they were responsive and that the repair man would meet me to check the breakdown. He was in the area so we soon met and arranged to attempt the difficult radiator replacement under the grueling cold circumstances. From the time we met to the finish, it was about 9 hours. I was impressed by how the mechanic was able to do all the large and small tasks to make it as if it were done in conditions that weren't arctic and the experience he had was certainly prerequisite because it progressed as an organized repair job at a good pace.
I’ve been an owner operator for 21 years I have never ran into a more reliable trustworthy mechanic than Brian and his wife Nicole has been wonderful to even ask me the day after my repair if everything was OK with my truck they answered the phone late at night and was there first thing in the morning to provide their service he had went beyondAnd over his quality of work is 100% in my book he had no clue I was a mechanic I did not try to push any other services that was not needing on my equipment this guy was a lifesaver and like I said I have never ever been 21 years I’ve had a mechanic help me like Brian has help me Brian and Nicole thank you for your services