E-commerce payments consulting boutique


Payments strategy services

All businesses are unique and require a personalized approach. I can help define a payments strategy for online merchants, both high-risk and low-risk, as well as assist with its implementation.

Chargeback management

Are you facing issues with a high chargeback rate? Let’s talk—I can help get your rate under control.

Payments orchestration consultancy

Considering payments orchestration? While these services are great in some cases, they are not a one-size-fits-all solution. I can help you select the right one for your needs.

Fraud management services

Are you struggling with fraud? I can help identify fraud patterns and choose the right tools to combat it effectively.


My name is Vytautas Sernas, and I have been a product manager for over 15 years, with a strong focus on ecommerce payments for the past five years. During this time, I have served as the head of payments for a rapidly growing ecommerce group, processing over $300 million USD annually.

Payments are the lifeblood of any ecommerce business. Without a reliable ability to collect money, businesses will struggle—this is especially true for high-risk enterprises.

If you have any questions, please feel free to contact me via an email at info@paymentsprotocol.com or through Linkedin.