📍 Corporate Headquarters
Company: Payless Car Rental (a brand under The Hertz Corporation)
Address: 8501 Williams Road, Estero, FL 33928, USA
📞 Key Phone Numbers
General Customer Service (U.S. & Canada): 1-800-259-6095
Reservations Support: 1-800-259-6095; follow the prompts for new or existing bookings
Roadside Assistance: Available 24/7; designated number provided in rental papers or email confirmation
Payless Rewards (Loyalty Program): Access through main line or via online account portal
Assistance for Customers with Disabilities: Available via phone or by request at local branches
Business / Corporate Rentals: Use the general line and request “Corporate Account Services” or “Business Rentals”
📧 Email & Online Support
Customer Service Email: customercare@payless.com
Contact Form: Located under “Help” or “Contact Us” on the Payless (Hertz family) website
Live Chat: Available during business hours through the official website’s chat interface
📝 Rental History Access
To view previous rental details:
Log into your Payless Rewards account or the Payless mobile app
Go to “My Rentals” or “Rental History”
If you're a guest customer, call customer support and provide your name, rental dates, and confirmation number
💬 Additional Support Options
Social Media Support: Active on Facebook, X (Twitter), and Instagram under the Payless or Hertz branding
Escalation or Feedback: Request a supervisor by phone or submit a formal feedback via the “Help” or “Contact Us” section on their website