Privacy policy

Paws to Consider Dog Walkers – West Roxbury ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when using our services or visiting our website. 

We may collect the following types of information:

• Personal Information: Name, phone number, email address, home address (for pet visits), and emergency contact information.

• Pet Information: Pet's name, breed, age, health conditions, medication needs, and behavioral notes

• Service Information: Scheduling preferences, service history, and payment records.

• Website Information: If you visit our site, basic data like IP address, browser type, and website activity are collected.

We do not sell, rent, or trade your information.

We use your information to:

• Schedule and provide dog walking and pet care services.

• Communicate with you about appointments, updates, and emergencies.

• Improve our services and customer experience.

• Maintain accurate records for insurance and service accountability.

We only share your information when necessary:

• With staff or subcontracted walkers for service delivery.

• With emergency personnel (like a vet) in case of a pet emergency.

• With our accountant or tax preparer for financial recordkeeping.

• If required by law or legal process.

We take reasonable precautions to protect your data:

• Secure digital storage with password protection.

• Limiting access to client records to essential personnel only.

• No unnecessary storage of sensitive data (like credit card info).

If our website uses cookies, it only anonymously enhances the user experience and tracks website traffic. You can turn off cookies through your browser settings.

You can:

• Request a copy of your information.

• Ask us to update or delete your information.

• Withdraw consent for communications at any time.

To make a request, email us:

Our services are not intended for children under 13, and we do not knowingly collect personal information from them.

We may update this policy from time to time. Changes will be posted on our website with a new effective date.