Terms of Use

Effective Date: 1st June 2025

Welcome to PAWS AI. These Terms of Use govern your use of our mobile application and services provided by PAWS AI.

1. Acceptance of Terms

By downloading, accessing, or using the PAWS AI App, you agree to be bound by these Terms of Service. If you do not agree with any part of the terms, please do not use the app.

2. About the App

PAWS AI is a smart companion app for pet parents, using AI to track pet health, behavior, and routines for cats and dogs. It offers personalized care tips, reminders, and quick answers to common pet parenting questions. The app is intended for personal, non-commercial use only.

3. User Accounts

Users may be required to create an account and provide certain information. You agree that all information provided is accurate and up to date.

4. Subscription & Billing

PAWS AI offers a free version with core features and a premium plan with advanced AI insights, health analytics, and unlimited reminders. Payments are handled securely by the App Store / Google Play. You may cancel your subscription at any time via your device settings. No refunds are issued for partial subscription periods.

5. Permitted Use

You may use the app only for lawful, personal, and non-commercial purposes. Users can input text or images for personalized results, such as health insights from pet or food photos.

6. Prohibited Activities

You agree not to:

• Violate laws or regulations

• Transmit malicious code

• Reverse engineer or exploit the app

• Use the app to transmit harmful or offensive content

7. Intellectual Property

All content, trademarks, and intellectual property on the app belong to PAWS AI. Unauthorized use is strictly prohibited.

8. AI Disclaimer

Our app uses artificial intelligence to deliver tips and responses. While we strive for accuracy, PAWS AI does not replace professional veterinary advice. Always consult a vet for medical or emergency concerns.

9. Termination

We may suspend or terminate access to the app if you violate these terms. You may delete your account at any time in the app settings.

10. Updates & Modifications

We may modify these Terms or update the app features at any time. Continued use implies acceptance of the updated terms.

11. Privacy

Please review our Privacy Policy to understand how we collect, use, and protect your data. You can contact us at privacy@pawsai.app for privacy-related inquiries.

12. Contact Information

For questions or support:

• Email: support@pawsai.app

• Website: https://www.pawsai.love

• In-App Help Center: Go to Settings > Help

• Support Hours: Monday–Friday, 9am–5pm (GMT)

13. Governing Law

These Terms are governed by the laws of the United Kingdom.