Pawlytics (“the App”) is a donation and animal welfare support platform developed to assist Bantay Hayop Davao in managing animal rescue campaigns, pet profiles, and donation transparency.
This Privacy Policy explains how Pawlytics collects, uses, protects, and manages user information when you use the application.
By accessing or using the Pawlytics application, you agree to the practices described in this Privacy Policy.
1. Information We Collect
The Pawlytics application may collect certain information to provide and improve our services.
Personal Information
When users create an account, we may collect:
Full name
Email address
Phone number
Account login credentials
This information is used to create and manage user accounts within the platform.
1. Information We Collect
The Pawlytics application may collect certain information to provide and improve our services.
Personal Information
When users create an account, we may collect:
Full name
Email address
Phone number
Account login credentials
This information is used to create and manage user accounts within the platform.
Donation Information
When users make donations through the platform, the system may record:
Donation transaction details
Donation history
Transaction reference numbers
Campaign information related to the donation
Pawlytics does not store full payment card details. Payment processing is handled securely through our payment provider.
Device and Usage Information
To improve application performance and reliability, Pawlytics may collect limited device and usage information such as:
Device type
Operating system version
Application usage data
Error logs
This information helps us maintain and improve the stability of the application.
2. How We Use Your Information
The information collected through the Pawlytics application may be used to:
Create and manage user accounts
Process and record donations
Display rescue campaigns and pet profiles
Provide donation transparency and expense documentation
Improve the functionality, performance, and reliability of the application
Communicate important updates or respond to user inquiries
We only collect information necessary to operate the services provided by the application.
3. Data Security
Pawlytics implements reasonable security measures to protect user information from unauthorized access, disclosure, or misuse.
These measures may include:
Secure authentication systems
Encrypted communication between the application and servers
Controlled access for administrators and authorized personnel
While we strive to protect your data, no internet-based system can guarantee absolute security.
4. Confidential Information and Responsible Use
Users of the Pawlytics platform may encounter sensitive information within the application, including:
Donor information
Volunteer or organization contact details
Animal rescue locations or foster locations
Expense documentation and receipts
Internal communications related to rescue operations
Users are expected to treat this information responsibly and must not share, distribute, or misuse confidential data outside the application.
5. Transparency of Donation Expenses
Pawlytics may display expense records, receipts, and proof of payments related to donation campaigns to promote transparency.
These records are provided for viewing within the application only and should not be copied, redistributed, or publicly shared outside the platform without authorization.
6. Third-Party Services
Pawlytics relies on trusted third-party services to operate certain features of the application.
Supabase
Supabase is used as the backend infrastructure for Pawlytics. It provides:
User authentication and account management
Secure storage of application data
Database management and application services
Supabase may process limited user information required for the application to function properly.
PayMongo is used to securely process donation payments within the application.
When users make donations, payment information may be processed through PayMongo’s secure payment system. Pawlytics does not store full payment card information. Payment processing is handled directly by PayMongo according to their privacy and security standards.
Pawlytics retains user information only for as long as necessary to provide application services and maintain records related to donations and campaigns.
Users may request deletion of their account or personal information by contacting the organization through the contact information provided below.
8. User Responsibilities
Users agree to:
Keep their login credentials secure
Avoid sharing confidential information obtained through the application
Use the application only for lawful and authorized purposes
Report suspicious or unauthorized activity immediately
Violation of these responsibilities may result in account suspension or termination.
9. Children's Privacy
Pawlytics is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we discover that personal information from a child has been collected, we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in the application, legal requirements, or improvements to our services.
Users will be notified of significant updates through the application or official communication channels.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, you may contact: