Privacy Policy

Welcome to “paw haven” (hereinafter referred to as “the App”). We place great importance on the protection of your personal information and privacy, and we strictly comply with applicable laws and regulations. This Privacy Policy is intended to clearly explain how we collect, use, store, and protect your personal information, as well as the rights you are entitled to under the law.

Please read and fully understand this Privacy Policy before using the App. By using the App, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

I. About Us

“paw haven” is a pet record and management application designed for pet owners. It provides features such as pet profile management, growth records, health reminders, exercise tracking, and schedule management.

We adhere to the principles of legality, fairness, and necessity when processing personal information and take reasonable measures to ensure information security.

II. Information We Collect

During your use of the App, we may collect the following types of information with your authorization:

1. User Basic Information

• Nickname and avatar (if you choose to set them)

• Contact information (such as phone number or email address, used for sharing with friends and recording precious moments of your pet)

2. Pet Information

• Pet name, breed, gender, and date of birth

• Weight, body type, health records, and other related information

• Pet photos, videos, and growth records that you voluntarily upload

3. Device and Usage Information

• Device model and operating system version

• App usage records, operation logs, and error information

Such information is used to ensure the normal operation of the App, improve user experience, and maintain system security.

III. Application Permissions and Purposes

4. Camera Permission

Purpose of Use:

 With your authorization, the App may access your device camera for the following purposes:

• Taking photos or videos of your pet

• Uploading pet avatars and profile images

• Recording your pet’s daily life and growth moments

Technical Implementation and User Control:

• Camera permission is requested only when you actively tap features such as “Take Photo” or “Record”

• The App will not access the camera in the background without your action

• You may disable this permission at any time in your device settings

Security and Privacy:

• Photos and videos are saved or uploaded only after your confirmation

• The App will not automatically store, analyze, or share unconfirmed visual content

• Camera data will not be used for advertising, marketing, or purposes unrelated to core features

5. Photo Library Permission

Purpose of Use:

 With your authorization, the App may access your photo library to:

• Select and upload pet photos or videos

• Complete pet profiles and growth records

Technical Implementation and User Control:

• Permission is requested only when you actively choose “Select from Gallery”

• The App can access only the photos or videos you explicitly select

• You may revoke this permission at any time in your device settings

Security and Privacy:

• The App does not read, scan, or store your entire photo library

• It does not access images or videos unrelated to pet records

• Uploaded content is used only for App functionality and is not publicly shared

6. Location Permission

Purpose of Use:

 With your authorization, the App may collect location information to:

• Record walking routes and exercise tracks

• Display location-based pet activity records (such as distance and duration)

Technical Implementation and User Control:

• Location information is collected only when you use related features (e.g., “Start Walk”)

• Precise location is not collected by default; enabling it is entirely your choice

• You may disable location permission at any time in your device settings

Security and Privacy:

• Location data is used only for feature recording and display

• It will not be used for user profiling, advertising, or third-party marketing

• Location data will not be unnecessarily linked with your identity

7. Calendar Permission

Purpose of Use:

 With your authorization, the App may access your device calendar to create or remind you of important pet-related events, including but not limited to:

• Vaccination reminders

• Regular care reminders such as deworming, checkups, and grooming

• Feeding, training, or other pet schedules you set

Technical Implementation and User Control:

• Permission is requested only when you actively enable reminder features or choose “Add to Calendar”

• You may disable this permission at any time in your device settings

• Disabling this permission will not affect other core functions of the App

Security and Privacy:

• Only calendar events related to pet reminders are created or accessed

• The App does not access, modify, or delete your other private calendar events

• Calendar data is not used for commercial purposes or shared externally

8. Contacts Permission

Purpose of Use:

 With your authorization, the App may access contacts information for the following purposes:

• Adding or selecting emergency contacts (such as family members, friends, or pet caregivers)

• Actively sharing pet records, exercise information, or location details with selected contacts

Technical Implementation and User Control:

• Permission is requested only when you actively choose “Select from Contacts”

• The App does not automatically read contacts in the background

• You may revoke this permission at any time in your device settings

Security and Privacy:

• Only the contact information you explicitly select is accessed

• The App does not upload, store, or analyze your full contact list

• No messages will be sent to contacts without your explicit action

• Contacts data will not be used for advertising, marketing, or third-party purposes

IV. Purposes of Information Use

We collect and use your information only for the following legitimate purposes:

• Providing and maintaining core features and services

• Improving and optimizing user experience

• Ensuring account and system security

• Responding to your inquiries, feedback, and customer support requests

V. Information Sharing and Disclosure

We do not sell or unlawfully disclose your personal information. Information may be shared only under the following circumstances:

• With partners providing technical or service support for the App (under the principle of minimum necessity)

• As required by laws, regulations, judicial, or regulatory authorities

• To protect the legitimate rights and interests of users or the platform

VI. Data Storage and Security

We implement reasonable technical and organizational measures to protect your information, including but not limited to:

• Data encryption

• Access control and permission management

• Regular security inspections and audits

Please note that no information system can guarantee absolute security.

VII. Your Rights

You are entitled to the following rights under applicable laws:

• Access and review your personal information

• Correct or update inaccurate information

• Delete your account and related data

• Withdraw granted permissions or consent (which may affect certain features)

You may exercise these rights through in-app settings or customer support channels.

VIII. Account and Data Deletion

We respect and protect user privacy and recognize the importance of personal data control. We provide transparent and convenient methods to help you delete your account and related data and ensure your information is properly protected.

IX. Protection of Minors

This App is primarily intended for pet owners. If you are a minor, please use the App with the consent and guidance of your legal guardian.

X. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be communicated through in-app notices or other appropriate methods. Continued use of the App after updates indicates your acceptance of the revised policy.