Pauk P

This Privacy Policy describes how Pauk P ("we", "us", or "our") collects, uses, stores, and protects information when you use the Pauk P mobile application (the "App").

By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

We may collect the following types of information when you use the App:

Account information: such as your name, phone number, email address, and account credentials you provide when registering or signing in.
Profile information: such as profile photo, account preferences, and other details you choose to add to your profile.
App activity: such as transaction history, wallet activity, number selections, and other in-app actions needed to provide App features.
Device and technical information: such as device type, operating system, app version, and push notification tokens used to send you notifications.
Authentication data: such as session tokens stored on your device to keep you signed in.

We collect only information that is reasonably necessary to operate the App, maintain your account, provide customer support, and improve our services.

2. How We Use Your Information

We use the information we collect to:

Create and manage your account
Provide App features, including number results, account management, and wallet-related functions
Send service-related notifications and important account updates
Verify your identity and help keep the App secure
Respond to support requests and resolve issues
Enforce our terms, prevent misuse, and comply with applicable legal obligations
Improve the performance, reliability, and user experience of the App

3. How We Share Information

We do not sell your personal information. We may share information only in the following circumstances:

Service providers: with trusted third-party services that help us operate the App, such as cloud hosting, authentication, database, and notification services. These providers process data on our behalf and are expected to protect it appropriately.
Legal requirements: when required by law, regulation, legal process, or government request.
Protection of rights: when necessary to protect the safety, rights, or property of users, our business, or others, including fraud prevention and account security.

4. Third-Party Services

The App uses third-party services that may collect and process information according to their own privacy policies, including:

Supabase — authentication, database, and backend services
Google Firebase — authentication, push notifications, and app security services
Google Play — app distribution and related platform services

You can review their policies at:

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the App, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take reasonable steps to delete or anonymize it.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and associated personal information
Withdraw consent where processing is based on consent, where applicable
Opt out of non-essential notifications through your device settings

To make a request, contact us using the details in Section 11. We may need to verify your identity before processing certain requests.

8. Account Deletion

You may request deletion of your account and personal information by contacting us at the email address below. After verification, we will delete or anonymize your personal information within a reasonable period, except where we are required or permitted to retain certain data by law or for legitimate business purposes such as fraud prevention, dispute resolution, or recordkeeping.

9. International Data Transfers

Your information may be processed and stored in countries other than your own, including countries where our service providers operate. By using the App, you understand that your information may be transferred to and processed in those locations, subject to applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the App after changes become effective means you accept the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Email: gui468845@gmail.com