About me

I am an Assistant Professor of Operations and Supply Chain Management in the Department of Marketing, Management, and Supply Chain at the Woody L. Hunt College of Business, University of Texas at El Paso (UTEP). I earned my Ph.D. in Operations Management in 2025 from the Kellogg School of Management, Northwestern University, and hold an integrated undergraduate and master’s degrees in Manufacturing and Industrial Engineering from the Indian Institute of Technology, Kharagpur, India.

My current research interest lies in capacity design problems in service operations. I use a combination of empirics and stochastic modeling in my research.

News

• • I presented my working papers at the POMS annual conference 2026 held between May 7-11, 2026 at Reno, NV.

  • I was invited to share my insights on why Starbucks fled the city for the exurbs for The Hustle — read the feature here.

  • I presented a poster at the FAST Symposium at Michigan State University's Broad College of Business on April 17, 2026 which saw joint participation by industry experts and academics.

  • I had the pleasure of hosting Tom Van Der Heyden, co-founder and CEO of S3 group, in my undergraduate class on Supply Chain. We had some insightful discussions on global sourcing.

  • I was invited to share my insights on the future of drive-through coffee for Coffee Intelligence — read the feature here.

Research

• State dependence at scale: quick-service restaurant locations without drive-throughs never recovered from the pandemic

with Sunil Chopra and Ioannis Stamatopoulos. [Under review at M&SOM, Paper on SSRN]

- Media attention: Kellogg Insight, Hunt Insights, Coffee Intelligence, The Hustle

• Dual-sourcing of capacity

with Sunil Chopra, Sébastien Martin, and Karen Smilowitz. [In preparation, Paper on SSRN]

• Did the pandemic change shopping habits at retail stores?

with Sunil Chopra and Ioannis Stamatopoulos. [Published as a technical report on telemobility by the US Department of Transportation in December 2022, Link to report]

Teaching

At UTEP, I have been teaching:

• Logistics Management (Fall 2025, Spring 2026)

• Production, Planning & Control (Fall 2025, Spring 2026)

Personal interests

I enjoy going out for a jog or playing outdoor sports like badminton and basketball at leisure. I follow rated chess tournaments and the NBA (after the playoffs start). On my blog page, I sometimes document operational glitches I see around me during long travels when I have time to kill. Looking at day-to-day problems in the real world from the lens of operations management is fascinating to me!