Frequently Asked Questions

We use a variety of high-quality materials, including glass beads, gemstones, crystal beads, freshwater pearls, and durable thread or wire. Each piece is crafted with care to ensure longevity and beauty 

Yes, every piece of jewelry at Parmykrafts is handcrafted with precision and attention to detail. Each item is unique and may have slight variations, which adds to its charm and individuality.

To keep your jewelry looking its best:

- Avoid contact with water, perfumes, and harsh chemicals.

- Store in a cool, dry place, preferably in a jewelry box or pouch.

- Clean gently with a soft cloth if needed.

Yes, we offer repair services for our jewelry. If your item needs repair, please contact us at parmykrafts@gmail.com with details and we will assist you further.

Shipping times vary based on your location. Typically, orders are processed within 2-3 business days and delivery times range from 2 to 3 days in Lagos, and 2- 5 working days for the rest of the country.

Delivery Times:

Orders are dispatched normally within few days of confirmation of payment, often within a day or two. Special orders may however take longer. All orders are delivered during business hours (from 9am to 5pm) and this excludes Saturday and Sunday.

Yes, we do! If you have a specific design or idea in mind, please contact us at parmykrafts@gmail.com to discuss custom orders. We will work with you to create a piece that meets your specifications 

Yes, we ship to many countries around the world. Shipping costs and delivery times will be calculated at checkout. Please note that international orders may be subject to customs fees or import duties, which are the responsibility of the customer.

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the delivery status of your package.

For any additional questions or concerns, please contact us at:

Parmykrafts  

parmykrafts@gmail.com 

09059890697

If you are not satisfied with your purchase, you may return it within 48 hours of delivery for a refund or exchange, provided it is in its original condition and packaging. Custom or personalized items are non-returnable and non-refundable. The cost of return shipping is the responsibility of the customer unless the item is defective or incorrect.

We offer several payment options including payment via bank transfer or bank deposit.

At this time, we do not offer a pay on delivery option. 

Please contact a member of our customer service team on WhatsApp by clicking this link customer service. We would need the name on the account you paid with as well as an order number to track your payment.