Effective Date: July 19, 2025
At ParkHelp, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.
We collect the following types of information:
a) User-Provided Data
If you contact us for support, we may receive your email address or message content.
b) Images
When you use the app to analyze parking signs, you upload an image. These images are processed by our AI systems to provide a parking interpretation.
Images may be sent to cloud services for analysis and are not stored long-term.
c) Usage Data
We may collect anonymized usage analytics (e.g. how often you use the app, performance data) to improve the service.
This may include unique device identifier, and non-personally identifiable event tracking.
We use your information to:
Analyze parking signs and provide helpful guidance.
Improve app functionality and performance.
Respond to user support requests.
We do not sell or share your personal data with third parties for advertising or marketing.
We use third-party AI services to process images and generate parking guidance. These services may temporarily process data to generate results. We use secure, encrypted channels for all data transfers.
We use industry-standard encryption (e.g. HTTPS, encrypted API keys) to protect your data in transit. We do not store sensitive user data or images beyond the processing window.
You can request deletion of any personal data you may have shared with us (e.g. support emails). Simply contact us at the address below.
We may update this Privacy Policy as the app evolves. We’ll notify users of significant changes via the app or store listing.
If you have any questions or concerns about this Privacy Policy, please contact:
Support Email: park.help.contact@gmail.com