Courses

Compulsory:

1. THC/N0121: Manage the front office operations

2. THC/N0122: Manage the front office personnel

3. THC/N0123: Prepare front office periodical reports and budget

4. THC/N9901: Communicate with customer and colleagues

5. THC/N9902: Maintain customer-centric service orientation

6. THC/N9903: Maintain standard of etiquette and hospitable conduct

7. THC/N9904: Follow gender and age sensitive service practices

8. THC/N9906: Maintain health and hygiene

9. THC/N9907: Maintain safety at workplace

Optional:

1. THC/N9905: Maintain IPR of company and customers

2. THC/N9909: Learn a foreign or local language(s) including English