Pankaj Bakshi AI Thought Leader

AI Thought Leadership

Why Ethics Matter for GenAI in HealthcareGenAI’s Ethical Frontiers: Privacy, Policy, and Regulatory Compliance in Clinical Environments Generative AI is accelerating clinical innovation, speeding up drug development, and streamlining patient care, but with this power comes responsibility. The complexity of health data, regulatory standards

Agentic AI: The Next Evolution Beyond RPAOver the past five years, Robotic Process Automation (RPA) has been a game changer for automating repetitive tasks. Yet, as powerful as RPA is, it’s built on static rules and workflows that lack true intelligence or adaptability.

Unlocking the Power of GenAI Webhooks in Healthcare Chatbots: Examples and Best PracticesPankaj Bakshi Director AI & ML Office of the CIO @Fortrea GenAI, AI, LLM, ChatBots, RAG As the healthcare industry continues to evolve, the use of chatbots has become increasingly popular as a way to improve patient engagement, streamline workflows, and reduce costs. However, to truly unlock the pot

AI Adoption: Prioritize AI use cases based on business impact and feasibilityAI Adoption: Prioritize AI use cases based on business impact and feasibility - Gartner In selecting use cases for AI, including those employing GenAI, line-of-business stakeholders should be able to clearly articulate the tangible business benefits they expect by asking: What problem is the busines

Secure Your Future—Master AI Before It Masters Your RoleAI is transforming how work gets done, and it’s happening now—not just in tech, but across sectors like finance, HR, health, and more. If a role involves data, routine decisions, or predictable customer requests, AI tools are likely already making that job easier—or taking it over.

GenAI & Productivity: A Strategic Lens for C-Level LeadersThe promise of GenAI is everywhere—faster workflows, smarter decisions, and transformative productivity. But beneath the surface of inflated claims and endless hype lies a critical truth: real impact doesn’t come from adopting tools.

Demystify Agentic AI: The Next Leap in Intelligent AutomationWhat Is Agentic AI—Beyond the Buzzwords Agentic AI is the next evolution in artificial intelligence—systems designed to act with agency: setting goals, planning, adapting, and making decisions autonomously, not just following pre-set instructions. Unlike classic automation or even today’s language m

GenAI Roles in 2025As GenAI continues to evolve and mature, new roles will emerge to support its development, deployment, and maintenance. Here are some potential emerging roles in GenAI: GenAI Architect: Designs and implements the overall GenAI strategy, architecture, and roadmap for an organization.

Agentic AI: The Next Evolution Beyond RPAOver the past five years, Robotic Process Automation (RPA) has been a game changer for automating repetitive tasks. Yet, as powerful as RPA is, it’s built on static rules and workflows that lack true intelligence or adaptability.

Unlocking the Power of GenAI: A Strategic Implementation Roadmapgenai implementation roadmap plan

AI capabilities in the workplace: Predictions for 2024The unprecedented rise of generative AI has ignited a paradigm shift, offering a transformative opportunity for CIOs and IT leaders to reshape workplace innovation. As we delve into the potential of generative AI to elevate productivity and bring about cost savings, this article explores key takeawa

Creating an automated meeting minutes generator with Whisper and GPT-4You can now harness the power of OpenAI's Whisper and GPT-4 models to develop an automated meeting minutes generator. The application transcribes audio from a meeting, provides a summary of the discussion, extracts key points and action items, and performs a sentiment analysis.

Unlock the power of conversational AI with Google Dialogflow Chatbot In the landscape of conversational AI, where businesses strive to engage customers seamlessly, the choice of chatbot platform plays a pivotal role. Among the frontrunners stands Google Dialogflow, renowned for its robust capabilities in understanding and responding to user inputs.

Unlocking top 10 #GenAI health sciences use casesThe integration of Genetics and Artificial Intelligence (GenAI) stands as a transformative force, offering unprecedented insights and capabilities. This article explores specific GenAI tools and their myriad use cases in health sciences and research, delving into tangible benefits, Return on Investm

#AI Ethics & Governance Framework Why AI Governance Matters AI governance encompasses the spectrum of policies, protocols, and controls that steer the development, deployment, and utilization of AI systems within organizations. A comprehensive governance framework is imperative to ensure that AI technologies are rolled out responsib

The Rise of the Super Chatbot: Unveiling the Power of RAG LLMsRAG and LLM use in creating Chatbots

Transforming Healthcare with AI: RAG and LLMs in ChatbotsIn the ever-evolving landscape of health sciences, chatbots have emerged as powerful tools for enhancing communication, providing information, and streamlining processes. As organizations seek efficient and accurate solutions, the integration of Large Language Models (LLMs) and Retrieval Augmented G

Implementing MLOps a Step by Step Guide Implementing MLOps: A Step-by-Step Guide As machine learning (ML) models become increasingly critical to business decision-making, the need for efficient and reliable model deployment has never been more pressing. MLOps (Machine Learning Operations) is the practice of managing the lifecycle of ML mo

Unleashing Ethical AI: A Path to Responsible InnovationIn the ever-evolving landscape of technology, the integration of Artificial Intelligence (AI) has become a driving force behind IT transformation. As we embrace this powerful tool, it is imperative to emphasize the ethical considerations that guide its application.

Prompt Engineering: The Power of LLMs Large language Models have revolutionized the way we interact with technology. From chatbots to language translation tools, these models have enabled us to communicate with machines in ways that were previously unimaginable.

AI: The Game-Changer Clinical Research Organizations Can't Afford to IgnoreIn the rapidly evolving landscape of medical research, artificial intelligence is no longer a futuristic concept—it's a critical business imperative. For clinical research organizations (CROs), AI represents a transformative opportunity to revolutionize how we approach drug development, patient care

Unlocking Efficiency in Clinical Research with Generative AIClinical research is a complex and data-intensive field. Generative AI (GenAI) has the potential to revolutionize CRO operations by automating tasks, accelerating timelines, and improving decision-making.

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