Privacy Policy
Effective Date: 03 June 2026
This Privacy Policy explains how Pani Gadi collects, uses, stores, and shares user information when you use our mobile application. We are committed to protecting your privacy and handling your data responsibly.
1. Information We Collect
We may collect the following types of information:
- Phone number and authentication details, such as OTP-based login information, to create and secure your account.
- Name and account information that you provide while using the app.
- Delivery address and location information to process and complete water delivery orders.
- Order details, subscription details, and transaction-related information needed to provide our services.
- Device or app usage information if analytics or crash reporting tools are enabled in the app.
2. How We Use Your Information
We use your information to:
- Create and manage your account.
- Authenticate your login and keep your account secure.
- Process orders, subscriptions, and deliveries.
- Provide customer support and service-related communication.
- Improve app functionality and user experience.
3. Data Sharing
We may share limited information only when necessary to operate the app and provide services. For example, delivery-related information may be shared with delivery personnel to complete your order. We may also share data with service providers that support app functionality, hosting, analytics, or payments, if applicable.
We do not sell users’ personal data.
4. Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. Some information may be retained for a limited time where required for security, recordkeeping, or regulatory reasons.
5. Account and Data Deletion
If you created an account in the app, you may request deletion of your account and associated data. We provide a way to request deletion from within the app and through a web-based request method. When a valid deletion request is processed, we will delete your account and associated personal data, unless we are required to retain certain information for legal, security, fraud prevention, or compliance reasons.
To request account deletion, users may contact us through the support details provided below or through the web deletion request link published with the app.
6. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of electronic storage or transmission is completely secure.
7. Children’s Privacy
Our app is not intended for children under the age required by applicable law unless specifically stated otherwise on the app’s store listing. We do not knowingly collect personal information from children in violation of Google Play policies or applicable laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and may notify users through the app or other appropriate means.
9. Contact Us
If you have any questions about this Privacy Policy or want to request deletion of your account or data, contact us at:
Email: jeevanjyotisahu12@gmail.com
App Name: Pani Gadi