Effective Date: 1 July 2026
At Pakkapass, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile application and related services.
We may collect the following types of information:
Full Name
Mobile Number
Email Address
Profile Information
App Usage & Analytics Data
Location Information (when permission is granted)
Camera, Gallery, and File Access (only with your permission)
Any information you voluntarily submit through the application.
We use your information to:
Create and manage your account.
Verify your identity.
Provide and improve our services.
Process transactions and service requests.
Send important notifications and updates.
Respond to customer support requests.
Detect fraud and enhance security.
Comply with applicable legal and regulatory requirements.
Depending on the features you use, the app may request access to:
Camera
Photo Gallery
File Storage
Location
Notifications
These permissions are requested only when required for specific functionality and can be managed through your device settings.
We do not sell or rent your personal information.
Your information may be shared only:
With trusted service providers who help operate our services.
When required by law or legal authorities.
To protect our legal rights or prevent fraud.
With your explicit consent.
We use industry-standard security measures to protect your information against unauthorized access, misuse, alteration, or disclosure. However, no online platform can guarantee absolute security.
We retain your personal information only for as long as necessary to:
Provide our services.
Fulfill legal obligations.
Resolve disputes.
Enforce our agreements.
Our application may use trusted third-party services, including:
Cloud Storage Providers
Analytics Services
Authentication Services
Notification Services
Payment Service Providers
These providers have their own privacy policies governing the information they process.
Subject to applicable laws, you may have the right to:
Access your personal information.
Correct inaccurate information.
Update your profile.
Request deletion of your account.
Withdraw consent where applicable.
Our services are not intended for children under the age permitted by applicable law. We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.
We may update this Privacy Policy from time to time. Any changes will be posted within the application, and the revised policy will become effective immediately upon publication.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Pakkapass Support
Email: support@pakkapass.in