Privacy Policy

Last Updated: 22 August 2026

This Privacy Policy explains how Padhai Wali ("we", "us", "our", or "the App") collects, uses, stores, and protects information when you use the Padhai Wali mobile application and related services.

By using Padhai Wali, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you create or use an account on Padhai Wali, we may collect the following information:

Account and Login Information

Depending on the login method you choose, we may collect:

• Name

• Email address

• Google account information used for authentication

• Mobile phone number

• Information required to verify your mobile number through OTP

• Account and authentication information

Educational and Usage Information

To provide and improve our educational services, we may collect information related to your use of the App, such as:

• Courses or educational content accessed

• Worksheets and tests attempted

• Test results or scores, where applicable

• Learning activity and progress

• Other information generated through your use of the App

We only collect information that is reasonably necessary to provide and operate our services.

2. How We Use Your Information

We may use collected information to:

• Create and manage your account

• Authenticate your identity and provide secure login

• Provide access to courses, worksheets, tests, notes, and other educational content

• Maintain your learning progress and account information

• Process payments and provide purchased services

• Provide customer support

• Communicate with you regarding your account, purchases, services, or important updates

• Improve the App, its content, functionality, and user experience

• Detect, prevent, and address fraud, abuse, security issues, or technical problems

• Comply with applicable legal and regulatory requirements

We do not sell your personal information to third parties.

3. Payments

Payments for products or services offered through Padhai Wali may be processed through Razorpay or other payment service providers used by us.

Payment providers may process payment-related information such as transaction details and information necessary to complete the payment.

We do not intentionally collect or store your complete credit/debit card, UPI, or banking credentials on our own servers when such information is processed directly by the payment provider.

Payment processing is subject to the applicable privacy policy and terms of the payment service provider.

4. Google Login and Authentication

If you choose to sign in using Google, authentication may be provided through Google services.

We may receive information necessary to create and manage your Padhai Wali account, such as your name and email address, subject to the permissions and authentication process provided by Google.

5. Mobile OTP Login

If you choose to log in using your mobile number, we may collect your mobile number and use OTP-based verification to authenticate your account.

Your mobile number may also be associated with your Padhai Wali account for account management and service-related communication.

6. Sharing of Information

We may share information with trusted service providers only when necessary to operate and provide our services.

Such service providers may include:

• Authentication and technology service providers

• Cloud hosting and database providers

• Payment processing providers such as Razorpay

• Service providers assisting with customer support, security, or technical operations

We do not sell or rent personal information to third parties.

We may also disclose information where required by applicable law, legal process, court order, government authority, or when reasonably necessary to protect our rights, users, property, or security.

7. Data Security

We take reasonable technical and organizational measures to protect user information from unauthorized access, alteration, disclosure, or destruction.

Where appropriate, information is transmitted using secure communication technologies such as encryption in transit.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

8. Data Retention

We retain user information for as long as reasonably necessary to:

• Provide our services

• Maintain user accounts

• Provide purchased educational content

• Maintain transaction and accounting records

• Comply with legal and regulatory obligations

• Resolve disputes and enforce our agreements

• Prevent fraud and abuse

When information is no longer required for legitimate purposes, we may delete or anonymize it in accordance with applicable requirements.

9. Account Deletion

Padhai Wali is working to provide a clear account deletion mechanism.

Once the account deletion functionality is available, users will be able to request deletion of their Padhai Wali account and associated personal data through the mechanisms provided by the App and/or our website.

Certain information may be retained where retention is required or permitted by applicable law, including transaction, accounting, fraud-prevention, security, or other legally required records.

Important: Before publishing the App on Google Play, Padhai Wali will provide the account-deletion mechanisms required by applicable Google Play policies.

10. Children's Privacy

Padhai Wali provides educational content that may be used by students of different age groups.

We do not knowingly collect more personal information than is reasonably necessary to provide our educational services.

Where applicable, we will comply with relevant children's privacy and data protection requirements.

Parents or legal guardians who believe that a child has provided personal information inappropriately may contact us using the contact information below.

11. Cookies and Similar Technologies

The App or associated services may use cookies, local storage, or similar technologies where necessary for authentication, security, functionality, analytics, or service operation.

These technologies may help us maintain sessions, remember preferences, prevent abuse, and improve the user experience.

12. Third-Party Services

Padhai Wali may use third-party services necessary to operate the App, including authentication, hosting, analytics, payment processing, security, and other technical services.

Third-party providers may process information according to their own terms and privacy policies.

We encourage users to review the privacy policies of relevant third-party services when applicable.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make significant changes, we may update the "Last Updated" date and provide additional notice where appropriate.

You should periodically review this Privacy Policy for the latest information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

App Name: Padhai Wali

Privacy Contact Email: [inextscholar@gmail.com]

Developer/Company Name: [Padhai Wali]

Website: [www.padhaiwali.com]

We will make reasonable efforts to respond to privacy-related requests and enquiries.

Padhai Wali
Educational learning application
Last Updated: 22 August 2026