Privacy Policy
Packnd ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this policy carefully to understand our views and practices regarding your information and how we will treat it. By using the App, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information: Name, email address, phone number, delivery address, and payment details.
Usage Information: Details of your interactions with the App, such as order history, preferences, and app usage patterns.
Device Information: IP address, operating system, browser type, and app version.
Location Information: If you allow, we collect your precise location for delivery purposes.
How We Use Your Information
To process orders and deliver meals.
To provide customer support.
To improve the App and user experience.
To send notifications about your orders or promotional offers (you can opt-out at any time).
To ensure compliance with applicable laws and regulations.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information:
With third-party service providers for payment processing, delivery services, and technical support.
If required by law or in response to legal requests.
To protect our rights and ensure user safety.
Data Security
We implement appropriate technical and organizational measures to secure your information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt-out of receiving promotional communications.
Withdraw consent for location tracking.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App, and your continued use signifies acceptance of the changes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at support@packnd.com