1. Administrative Support

• Appointment scheduling and calendar management

• Patient registration and data entry

• Handling phone calls and emails

• Medical transcription and documentation

2. Patient Coordination

• Appointment reminders and follow-ups

• Patient intake and eligibility verification

• Managing patient inquiries and support

• Telehealth coordination

3. Medical Billing & Insurance

• Insurance verification and prior authorization requests

• Processing medical claims and billing

• Payment follow-ups and collections

• Coding assistance for accurate claims submission

4. Electronic Medical Records (EMR/EHR) Management

• Updating and maintaining patient records

• Ensuring compliance with HIPAA and data security regulations

• Managing documentation for accuracy and accessibility

5. Prescription & Medication Support

• Coordinating prescription refills

• Communicating with pharmacies and providers

• Assisting with medication reminders for patients

6. Compliance & Security

• HIPAA-compliant processes and training

• Secure handling of patient data and sensitive information

• Ensuring adherence to medical regulations and policies